My boss surprised me with an unexpected gift: a vintage machine featuring a 20-year-old SLC 5/04 controller. It comes equipped with a touchscreen connected via an RS232 port, designed for DH485 communications. After consulting with my Allen-Bradley technician, I learned that I would need a 1747-UIC interface, but they quoted me $600 for it. Instead, I discovered a more affordable alternative on Amazon (https://www.amazon.com/gp/product/B074J9ZM55/ref=ask_ql_qh_dp_hza). However, I'm running into issues; the drivers included don’t function properly. I’m unable to establish the communication setup since the system doesn’t seem to recognize the hardware. Does anyone have recommendations for a compatible driver that will work with Windows 7 64-bit Professional? Your assistance would be greatly appreciated!
Visit the forum to connect with Mark, also known as geniusintraining, who specializes in selling a unit that closely resembles yours. He is known for his quick responses to inquiries sent to his sales email, and he may have a solution tailored just for you. Additionally, be sure to check out the informative video on his product page, as it could provide valuable insights before reaching out.
I’m experiencing a frustrating issue with my laptop, as it continuously identifies my device as an "unknown device." Regardless of how many times I unplug and reconnect it or attempt to install the necessary drivers, my laptop fails to recognize it properly. It seems determined not to acknowledge this device as anything other than unknown.
Thank you, PaulPhil78. To resolve the issue, first check your device manager. If it indicates that drivers need to be loaded, I may be able to assist you. Try connecting the cable to another PC. If both devices show up as "unknown device," it's likely that the cable is defective, and you should consider returning it. Additionally, keep in mind that unless the 5/04 device is configured for DH485, a UIC is neither necessary nor compatible; you can simply use a crossover cable or a 1747-CP3 cable. Also, I recommend asking your boss to invest in this comprehensive programming set: [Allen Bradley Programming Set](https://www.plccable.com/allen-bradley-1747-uic-usb-1747-cp3-1761-cbl-pm02-1756-cp3-programming-set/).
I recently stumbled upon an email from another seller offering what appears to be the same hardware, which I had totally forgotten about. This individual is also a member of the forum. Our challenge was related to Windows 8 on a colleague's computer, and while the symptoms vary slightly, there’s a chance that the solution will still be applicable. Here’s what he mentioned: "Hello Tim! We recently purchased two of your 1747-UIC DH485 cables. The installation process went smoothly on my Windows 7 system; however, my partner is using a Windows 8 64-bit machine, and we encountered issues getting Windows to recognize the driver from the mini disc as compatible with the device. It appears with a yellow warning icon in Device Manager (indicating the driver is not installed) and is listed as FT245R USB FIFO. When I attempt to direct Windows to the installation disc, I receive the error message, “Windows was unable to install your FT245R USB FIFO.” If you have any tips or tricks to resolve this issue, I would greatly appreciate your assistance! Thanks, (OkiePC)" In response, TW Controls stated: "Hi Paul, I’m sorry to hear about the difficulties you're facing. We’ve encountered that same error recently and are actively working to identify the root cause. A previous customer found a workaround to solve this problem. Please follow the steps below and let me know how it goes: 1. Visit http://www.ftdichip.com/Drivers/D2XX.htm. 2. On the left side of the "Windows" section, click on “Available as setup executable” and download the file. 3. Avoid opening it directly after the download completes; instead, navigate to it through Windows Explorer, right-click the file, and choose “Run as Administrator.” 4. Restart your computer after installation and connect the device again. Best regards, Tim TW Controls" This revision not only enhances the original text but also incorporates commonly searched phrases to improve its visibility in search engines.
Paul, this solution is effective only when the driver is not installed. If the device (UIC) has malfunctioned due to poor workmanship or faulty electronics (just to clarify, this is not my doing), the PC will display a “device not recognized” error. This is precisely why we provide a lifetime guarantee on our products, a commitment that sets us apart from our competitors who don’t offer such assurance.
It sounds like quite the project! Have you tried looking for the manufacturer's website for the alternative interface? Sometimes they have updated drivers or even a community forum where you could find others who faced the same issue. Additionally, you might want to check out forums or communities focused on legacy PLC systems; they can be a treasure trove for troubleshooting tips. I hope you get that vintage machine up and running smoothly!
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Answer: - Search for updated drivers on the manufacturer's website or online forums dedicated to vintage machine communications. - Check for Windows 7 64-bit compatibility specifically. - Consult online communities or user groups who may have encountered and solved similar issues.
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