Hello everyone, I encountered a problem while trying to install STUDIO 5000 on my Windows 10 computer. An error message pops up stating "Error 1311. Source file not found: C:\RA\Studio 5000\32.02.01-Studio 5000-DVD.part 1\32.02.01-Studio5000-DVD\Common\6.11.00-FTSP\Data1.cab. Please make sure the file exists and that you have permission to access it." It seems that the file Data1.cab is missing even though I downloaded the entire package from the Rockwell Download Center. Can anyone help me figure out a solution to this issue?
Have you extracted the CAB files before starting the installation process? Remember to extract the CAB files to ensure a smooth installation.
In response to a query by user robertmee, the question of whether cab files were extracted prior to installation was raised. The user confirmed that all files were indeed extracted before commencing the installation process. However, the user noted that the cab file was not found in the downloaded package via the specified path.
The directory is not part of the studio; it actually belongs to the Factory Talk Services section of the studio.
I encountered a similar issue myself and found that removing all AB-related files resolved the problem. Consider reformatting your computer and reinstalling all software to ensure a smooth resolution. This method worked flawlessly for me and I wish you the best of luck.
Hey there, it sounds like your download might have been corrupted or didn't fully complete. I would suggest you firstly try re-downloading the entire package from the Rockwell Download Center. Before re-installing, make sure to completely uninstall any portions of the program that may have already been installed on your computer. You might also want to consider running the installer as an administrator to ensure it has proper access to all necessary files. Good luck!
Hey, I had a similar issue once and it turns out my download was not completed successfully, so a required file was missing in the package. You may try re-downloading STUDIO 5000 from the Rockwell Download Center. Decompress the package with a reliable tool to avoid potential file corruption. If the problem persists, check if you have full permission to access the folder and its contents, or try to run the installation as an administrator. Also, ensure your Windows 10 is up-to-date cause compatibility might be an issue too. Good luck!
Hey! That error can be super frustrating. First, check if the download was completed successfully—sometimes files can be corrupted during the process. You might also want to try re-downloading that specific part of the installation package, just to make sure nothing is missing. If you're using any antivirus software, temporarily disabling it during installation might help, as it can block some files from being accessed. Lastly, ensure you have administrative privileges when running the installer. Hope this helps!
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: Answer: The "Error 1311" message indicates that the installer cannot find the required file, in this case, Data1.cab, during the installation process.
Answer: Answer: The file Data1.cab might be missing due to incomplete download, corruption during download, or issues with file permissions.
Answer: Answer: To fix this issue, you can try re-downloading the installation package from the Rockwell Download Center to ensure all files are complete, or check file permissions to ensure access to the required file.
Answer: Answer: The Data1.cab file should be located in the appropriate directory within the installation package. If it is missing, it can cause the installation error.
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.