Everything You Need to Know About PanelView Plus 7 Ethernet Ports

Question:

Are you seeking information on the PanelView Plus 7 ethernet ports? As someone with knowledge about these units, I can provide insights and answer questions. The ethernet ports are integrated into the main logic board of the device, making replacement a challenging task. While the logic for Plus 7 units is not available separately, are the logic boards sold individually? Have you encountered issues with failing ethernet ports, and how have you addressed them? Considering the lifespan of these ports, are there any signs indicating they are about to fail? Share your experiences and insights.

Top Replies

According to my understanding, Rockwell states that Panelview Plus 7 units are not designed to be repaired in the field and replacement parts are not sold by the company. However, you may be able to purchase parts from third-party sellers, though these may be salvaged from units that failed for unrelated reasons. If the issue lies with the physical ethernet port, it may be possible for someone with soldering skills to replace it. In my experience, I have not encountered such a failure and it would be unusual for the port to be the primary point of failure. Panelview Plus 7 units are relatively straightforward, so issues typically arise from incorrect handling rather than internal malfunctions.

According to plvlce, Rockwell's official stance is that Panelview Plus 7 units are not designed to be serviced in the field, and replacement parts are not available for purchase directly from the manufacturer. However, it is possible to find third-party vendors selling parts, although these may come from faulty units that were decommissioned for other reasons. If the issue lies with the physical ethernet port, it could potentially be repaired by someone skilled in soldering. Such failures are rare, and typically stem from user error rather than a defect in the port itself. In the case of firmware updates followed by port malfunction, it is likely that mishandling during installation caused the problem. Is it possible for someone to inadvertently cause damage to the port by tampering with the unit internally, leading to dysfunctional ports despite no visible external damage?

If you are experiencing issues with firmware updates and finding that the ports are not functioning properly, it is possible that the Ethernet drivers have been deleted. This would prevent you from browsing with RSLinx. To troubleshoot the Ethernet connection, try connecting the device to a switch to see if the link lights activate. You can also connect it to a PC and use Wireshark to check for DHCP or ARP packets being sent out. Additionally, consider resetting the RSLinx configurations to default settings through the menus. Verify the static or DHCP IP address in the on-screen menus as well. For a potential solution, try using a USB/Ethernet dongle with extensive chipset support.

Here's a helpful tip: Certain newer PV+7 terminals, possibly the Performance models from Series B, may have PING response turned off by default. This means you shouldn't solely depend on IGMP Ping to locate them on the network. This decision could possibly be attributed to a specific specification writer at GM.

Ken Roach mentioned that certain modern PV+7 terminals, possibly the Performance models Series B, come with the PING response disabled by default. This means relying on IGMP Ping to detect their presence on the network may not work. It is speculated that a specification writer at GM may be responsible for this decision. This helpful information is worth noting, especially as we have encountered the "ports not working" issue unexpectedly with two different models where the port lights are not lighting up.

I've been working with the PanelView Plus 7 units for quite some time now, and from my experience, any significant change in the behavior of the ethernet ports can be an indication of an impending failure. Generally, a drastic drop in data transfer speed, intermittent disconnections, or complete loss of connectivity can be preludes to port failures. I've had to replace an entire logic board once when an ethernet port failed - not a task for the faint-hearted I must admit. As you rightly pointed out though, getting standalone logic boards can be a bit of a hassle. Looking forward to hearing others' inputs on this.

I've been working with PanelView Plus 7 units for a few years now and I've actually seen an ethernet port fail on one of them. It was a challenging experience, especially considering the ethernet ports are indeed integrated into the main logic board of the device. In my case, it was more cost-effective to simply replace the whole unit, instead of trying to replace the logic board. However, there weren't any clear signs of failure leading up to it, it just suddenly stopped working one day. I'd be interested in hearing if anyone else has encountered this issue and if they noticed any warning signs beforehand.

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. Are the logic boards for PanelView Plus 7 units available for individual purchase? - No, the logic for Plus 7 units is not available separately, as it is integrated into the main logic board of the device.

FAQ: 2. How challenging is it to replace the ethernet ports on a PanelView Plus 7 unit?

Answer: - Replacing the ethernet ports on a PanelView Plus 7 unit can be a challenging task, as they are integrated into the main logic board of the device.

FAQ: 3. What are some signs that indicate the ethernet ports on a PanelView Plus 7 unit are about to fail?

Answer: - Signs indicating that the ethernet ports on a PanelView Plus 7 unit are about to fail may include connectivity issues, intermittent network problems, or error messages related to network communication.

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