I am currently experiencing a critical error (id:3) with my HMI Cmt 2079x when trying to download my program. This issue is prompting me to contact customer service for assistance. Can anyone offer guidance or support in resolving this matter?
I am encountering the same issue and I am still unable to find a solution. Have you managed to resolve it?
I am still awaiting a response from customer service.
Today, I successfully resolved the issue by following these steps: 1. Change the Windows language to Chinese 2. Ensure that language settings for non-Unicode supported apps are set to Chinese 3. Install Easybuilder Pro in Chinese language during the installation process. Currently, I am working on my project in English using the Chinese version of EasyBuilder Pro on a Windows system set to English. Even though the EBP version includes Chinese models, I chose the English option during installation in a different directory. Whenever I need to work on the Chinese-installed EBP, I simply switch the Windows language and access the project to recompile it. This method has been tested and proven effective in resolving the error. There are no other workarounds to fix this issue.
Sure, I will take action and leave a comment. Thank you very much.
Are you able to send me any videos?
That sounds frustrating. I had a similar issue with my HMI device not too long ago. Try resetting the system first; that seemed to work for me. If that doesn't work, you might need to update your software or ultimately get in touch with customer service. Work through each step methodically and chances are you'll find the problem isn't as big as it initially seems.
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Answer: 1. What does error ID 3 on Weinview CMT 2079x HMI indicate? - Error ID 3 on Weinview CMT 2079x HMI typically indicates a critical error related to downloading the program onto the HMI.
Answer: - To resolve error ID 3 on your Weinview CMT 2079x HMI, you may need to troubleshoot the connection, check the program compatibility, or contact customer support for assistance.
Answer: - Yes, you can start by checking the connection cables, ensuring the program is compatible with the HMI model, and verifying the program transfer settings. If the issue persists, reaching out to customer support for further guidance is recommended.
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