I've been experiencing persistent issues with Siemens Simatic Manager. Initially, it functioned flawlessly, but suddenly it has stopped working. I've followed every troubleshooting guide available online to uninstall and reinstall the software in various ways, yet the problem persists. Currently, I'm encountering error messages such as "ONLINE: connection could not be established..." and "Online: ERROR." I've fully uninstalled and reinstalled the software eight times, even removing the TIA and WinCC versions to ensure that my laptop is free from any Siemens applications. I urgently need assistance to resolve this issue before I have to resort to having my IT department completely wipe my laptop and reinstall everything from scratch. Any help would be greatly appreciated! Thank you in advance!
I'd like to add that I can successfully ping the desired IP address wirelessly, indicating that the issue isn't related to the network itself. Last week, my Simatic Manager unexpectedly stopped connecting to systems, and I noticed that all the PG/PC interface settings were missing. After performing eight reinstalls, I've managed to restore those settings, but I'm still unable to connect to any devices that are accessible.
Have you deleted or renamed the original data folder discussed in the previous thread? Is it true that Siemens advises users to exclusively upgrade to the latest version?
Absolutely! I have successfully renamed the data folder as per the previous suggestions. Additionally, I currently possess the most up-to-date version of Simatic Manager. I believe the next logical step is to perform a clean wipe of my Windows PC and proceed with a fresh reinstallation.
If you're using Windows 7, ensure that your network is set to "Home" or "Work" rather than "Public." Additionally, consider temporarily disabling your firewalls for troubleshooting. For detailed guidance, visit: https://support.microsoft.com/eu-es/help/2578723/windows-7-network-connections-are-stuck-in-public-mode.
Is there an antivirus program running that might be causing interference?
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: 2. Check firewall and security settings to make sure they are not blocking connections. 3. Ensure that the latest updates for Siemens Simatic Manager and your operating system are installed. 4. Try using a different network cable
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.