Fixing Work Order Table Display Issue on MP2 2000 Version Running on Windows 7 - Vertical Scroll Bar Problem Solution

Question:

Encountering issues with the work order table display on an MP2 2000 version running on a Windows 7 machine. Despite trying different screen resolutions, the table appears with vertical scroll bars for the work order list, the entire table, and the entire screen. While the whole screen scroll bar can be eliminated, the whole table scroll bar remains. The main issue arises when scrolling the work order list, as it also scrolls the table view down, making it difficult to see the tabs. Focusing solely on the work order list within the sub-form of the table view proves to be a challenge. One of our data entry associates finds this issue to be time-consuming, especially as he dedicates extra hours after work to assist with data entry. Have you faced this problem as well? Any suggestions?

Top Replies

If you are experiencing issues with older versions of MP2, it is recommended to close all other MP2 windows. It appears that your colleague is inputting Work completion/progress data, so it is suggested to utilize the Quick Work order update module for efficiency. By entering the Work Order number directly on this screen, you can easily input labor, parts, and comments without the need to scroll through lists. Consider using a low-cost barcode scanner to streamline this process and avoid manual entry of the WO No. Alternatively, you can use MP2's search function within the Work order module to locate and update the necessary work order. Implementing a barcode scanner can greatly accelerate this process. For further assistance, please contact Donal Fleming at df@flemingtechnical.com or visit flemingtechnical.com.

I've experienced a similar issue with the MP2 2000 version on a Windows 7 machine. From what I gathered, the problem lies in the fact that the software was not optimized for this OS, resulting in awkward GUI behavior. One possible workaround that has helped some of my colleagues is to use the Compatibility Mode feature in Windows 7. You can right click on the software shortcut, go to Properties, select the Compatibility tab, and then choose an older version of Windows. It's not a perfect solution, but it did help us to better manage the display issues. Alternatively, you might consider upgrading to a newer version of MP2 that's more compatible with Windows 7, if your budget allows.

I sympathize with your problem as we've run into similar issues with Archestra Graphics when using older software versions on new operating systems. In your case, I suspect compatibility issues between Windows 7 and the MP2 2000 version. Upgrading your MP2 version might solve your problem; however, I understand this might not be feasible depending on budget constraints. Alternatively, you could try running MP2 in compatibility mode specifically tailored toward the OS it's meant for. Also, re-evaluating your work order layout might help optimize the data entry process, lessening the need for constant scrolling. Scroll bar inconsistencies can certainly be frustrating, but sometimes a bit of tweaking and adaptation can provide a decent workaround.

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Frequently Asked Questions (FAQ)

FAQ: 1. What is the reported issue with the work order table display on MP2 2000 running on Windows 7?

Answer: Answer: The reported issue involves vertical scroll bars appearing for the work order list, the entire table, and the entire screen, making it difficult to navigate and view the tabs properly.

FAQ: 2. How have attempts to fix the display issue, such as changing screen resolutions, affected the problem?

Answer: Answer: Changing screen resolutions did not fully resolve the issue, as the vertical scroll bars persisted in the work order list, table view, and screen, impacting the user experience.

FAQ: 3. Why is scrolling the work order list problematic in this scenario?

Answer: Answer: Scrolling the work order list also scrolls the table view down, making it challenging to focus on the specific details within the sub-form and hindering effective data entry.

FAQ: 4. How has the display issue impacted the workflow of the data entry associate?

Answer: Answer: The display issue has led to the data entry associate spending extra hours after work to assist with data entry, indicating that it is time-consuming and negatively affecting productivity.

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