How to Address High Class 3 Messaging Levels in L83E System with Class 1 Communication and 30 HMIs

Question:

My current set-up utilizes an L83E system with mainly class 1 communication, along with approximately 30 HMI's that consist of basic IO buttons. Despite the straightforward nature of the HMI's, I am experiencing high levels of class 3 messaging on the PLC, reaching close to 100%. The customer's network topography appears to be messy, possibly due to the presence of loops causing such issues. Are there any additional steps I should take to address this issue? Are there any resources available to help identify the source of the network traffic congestion?

Top Replies

Which HMI brand should you choose? All HMI systems utilize class 3 messages to retrieve tag data from the PLC.

Inquiring about the brand of the HMI being used is crucial as all HMI systems rely on class 3 messages for retrieving tag data from the PLC. The Panelview interface is commonly used, but excessive bandwidth usage may be unexpected.

To optimize network performance and observe load, I recommend starting by disconnecting each HMI from the network individually and monitoring the impact. Then, reconnect them one by one to see if the load increases in a linear manner and to what extent. It's important to also consider the involvement of a SCADA system during this process.

Having 30 HMIs can significantly impact performance, especially considering the volume of tags and scan rate. It is crucial to consider the model of the PanelView being used, as older models may struggle with handling a high number of requests effectively.

Given that the high levels of class 3 messaging on the PLC seem to be causing some stress to your L83E system, double-checking and possibly revising your network infrastructure may work wonders. Ensuring that the communication paths are optimally configured and eliminating any redundancy or loops hampers unnecessary network traffic congestion. To trace the source of the network traffic, you could consider employing network monitoring tools like WireShark or PRTG. These tools could provide detailed insights into your network traffic and enable you to identify any data bottlenecks. Plus, they can be a great help when it comes to debugging and performing network audits. Remember that it's always essential to balance your network load to ensure smooth and efficient system operation.

Given your situation, one potential way to troubleshoot this network congestion issue might be to isolate segments of the network to identify potential problem areas. You can systematically disconnect different HMIs or other parts of the network topography and monitor the messaging on the PLC to pinpoint if a particular section is causing the high levels of class 3 messaging. Tools like Wireshark could be incredibly useful in capturing and analyzing your network traffic, helping to identify possible bottlenecks or misconfigured devices. Using Ethernet/IP CIP messaging might also reduce the amount of network traffic, thus potentially alleviating your issue. Best of luck in resolving this!

First off, it's vital that you or your client maintain a clean and organized network topography - loops can indeed cause congestion, leading to high messaging rates. To isolate the source of network traffic, you could try segmenting the network, thereby limiting traffic to smaller pieces. Additionally, you might consider employing network analyzer tools such as Wireshark which can provide insights into what specifically is causing the high volume of class 3 messages. Keep in mind also to review each HMI's communications set up, as constant polling or overly frequent updates could contribute to the problem.

It certainly sounds like you're dealing with a very tricky situation. In addressing high levels of class 3 messaging on your PLC, you might want to consider revising your data handling methods. That could involve limiting data transactions, or breaking down large amounts of data into manageable sizes for the PLC to process more efficiently. It’s also important to carefully analyze the customer's network topography, including structured cabling and usage patterns. Network monitoring tools could greatly assist you in identifying and tracking the source of the congestion. Keep an eye out for redundant multi-paths and isolate or remove these loops if possible to reduce your network traffic. You might additionally want to take a look at Rockwell's Network Address Translation (NAT) devices, which can be a big help in managing networks.

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Frequently Asked Questions (FAQ)

FAQ: 1. What could be causing high class 3 messaging levels in an L83E system with class 1 communication and 30 HMIs?

Answer: - The high levels of class 3 messaging could be due to network congestion caused by loops in the network topography.

FAQ: 2. How can I address the issue of high class 3 messaging in my PLC system?

Answer: - To address this issue, you may need to optimize the network topography to eliminate loops and reduce network traffic congestion.

FAQ: 3. Are there any resources available to help identify the source of network traffic congestion in my system?

Answer: - You can use network monitoring tools to analyze network traffic and identify sources of congestion, such as excessive class 3 messaging in your case.

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