I am encountering a problem with the FactoryTalk keyboard size when using Version 13 compared to Version 10. In Version 10, the keyboard fits perfectly on the screen, but in Version 13, it appears too large and doesn't fit. This issue is causing difficulties for operators trying to log in. Despite my attempts to adjust the size settings, I have been unsuccessful. Is there a solution to this problem? It seems like it may not be possible to transfer the keyboard from Version 10 to Version 13. (I appreciate the constant software improvements by Rockwell Automation).I would appreciate any help or suggestions. Thank you.
To access panel view configurations, you can either use the button on the HMI or access it through a restart and by navigating to the HMI's settings. Start by checking the default font size and making any necessary adjustments. Look for options related to resolution and keyboard type, although these settings are usually found in the software rather than the panel view configuration. Experiment with rotating the display by 180 or 90 degrees to see if it resolves any glitches. It's worth noting that machines that appear identical may be rotated by 180 degrees. I always find troubleshooting these issues to be an interesting and enjoyable challenge.
I am working on a Windows 10 computer with a SE project, not a PanelView with ME. I am having trouble locating settings for the embedded FactoryTalk View keyboard. Thank you.
To optimize your viewing experience on Windows, consider adjusting the text size to a smaller setting. In Windows 10, navigate to Start, then go to Settings > Accessibility > Text Size. This simple change can improve readability and overall usability of your device.
It appears that Accessibility settings are not available in Windows 10 but are present in Windows 11. However, in Windows 10, you can adjust the font size in the Advanced Display settings. I tried reducing the font size from 9 to 8 in headers and displays, but unfortunately, it did not affect the FactoryTalk View pop-up keyboard. Thank you for your assistance.
Are you able to adjust the keyboard size by dragging its corners? Will it retain its previous size after resizing?
I agree that Rockwell continuously works to improve its software, but sometimes these changes introduce unforeseen issues, like the one you're currently experiencing with FactoryTalk. Although direct keyboard transfer from Version 10 to 13 seems improbable, if you're having trouble manipulating the size settings inside the program itself, consider checking your system-wide display settings. Often, programs inherit settings from the operating system. If you're using Windows 10 for instance, accessibility settings like 'Display Scaling' could be causing this oversized keyboard issue. It's worth a try. Otherwise, you may want to send a detailed feedback to Rockwell Automation regarding this issue. They're usually responsive and may either have a solution or work to correct the problem in a subsequent update.
I've encountered a similar issue before with FactoryTalk. It appears version 13 may have a different default setting when it comes to input panel size. After much trial and error, I found a solution by modifying the XML files associated with the keyboard layout. It was a meticulous process so I'd recommend backing up your system before you start. If the problem persists, you might want to consider downgrading back to Version 10, given that this issue hampers operation. And yes, constant software updates bring new features but can sometimes cause incompatibility issues like this one.
I totally understand your frustration with the keyboard scaling issue in Version 13. Have you checked if there are any new settings for display scaling or DPI adjustments specifically for the keyboard interface? Sometimes these options can be a bit hidden in the software preferences. It might also help to reach out to Rockwell Automation's support team, as they might have encountered this issue before and could provide a workaround or patch. Additionally, ensuring your graphics drivers are up to date could make a difference. Hang in there!
It sounds really frustrating to have the keyboard issue impacting your operators' ability to log in smoothly. Have you checked if there are any specific display scaling settings within the FactoryTalk settings that might need adjustment? Sometimes, version updates can shift these defaults, and playing around with the DPI settings in Windows or the application itself might help. Additionally, it might be worth reaching out to Rockwell Automation's support—I've found they can offer insights or even patches for these kinds of quirks in newer versions. Hope you find a fix soon!
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Answer: Answer: The difference in keyboard size between Version 10 and Version 13 could be due to changes in software design or settings.
Answer: Answer: If adjusting the size settings within the software has been unsuccessful, you may need to explore other customization options or check for specific guides or resources provided by Rockwell Automation.
Answer: Answer: While it may not be a direct transfer, there could be workarounds or alternative methods to replicate the keyboard settings from Version 10 in Version 13. Consulting with Rockwell Automation support or community forums might provide valuable insights.
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