How to Connect Allen-Bradley PanelView 1000 to Laptop via RS-232 - Cable Compatibility Guide

Question:

Greetings, everyone! This is my first post here, and I’m relatively new to programming, so I'm seeking your guidance. I’m attempting to establish a connection to the RS-232 port of an Allen-Bradley PanelView 1000 (Catalog No. 2711-T10C14X) touchscreen via my laptop's serial port. I’m uncertain if this type of connection is viable or if I need to explore alternative options. My main goal is to upload the existing program to back it up on my hard drive. Specifically, I’m looking for a compatible cable number that would facilitate this connection. Any assistance you can provide would be greatly appreciated! Thank you! P.S. I do have a collection of various PLC cables for different pieces of equipment, but I’m concerned that using one with an incorrect pinout could cause damage.

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I'm currently away from my equipment and don't have the exact number on hand, but I can tell you that these items are on the pricey side—our most recent purchase set us back around $1,800. A crucial warning: **never connect your panel view cable to the DB9 port of any other device, such as a Micrologix**, as this can lead to severe damage to the cable! The cable contains sensitive circuits at one end. If you're unsure or have concerns, it’s a good idea to reach out to your Allen-Bradley representative for assistance.

Thank you! I'll take care of it. Once I gather more details, I’ll update this thread. Stay tuned for more information!

pjzelda, are you certain about the catalog number "C14"? TheStarr, I'm not near my equipment at the moment to verify the number, but I can inform you that these components are quite pricey! The last one we purchased set us back approximately $1,800. **Important Note:** NEVER connect your panel view cable to the DB9 port of any other device (such as Micrologix) as it could damage the cable! There are specific circuits present in one end of the cable. I recommend reaching out to your Allen-Bradley representative for assistance. Regarding your question, if the operator's PanelView is a standard model, then the RS232 port can indeed function with a basic straight-through cable, which is affordably available at stores like Radio Shack.

Hello Mickey, I wanted to share that the cat number is 2711-T10C14X. I recently spoke with my AB representative, and he experienced some difficulty locating this part, which is understandable given that these older mills often have outdated components. However, he did manage to find a compatible match and will follow up with me regarding the cable. Thank you for your prompt reply!

User pjzelda commented: "Yes, Mickey, the product number is 2711-T10C14. I just had a conversation with my Allen-Bradley representative, who encountered some difficulty locating it, likely due to its age—this is common with older models in manufacturing settings. Eventually, he was able to identify a compatible match and will follow up regarding the cable specifications. Thanks for your prompt reply. After conducting a Google search, it appears this device uses the Modbus protocol. For your reference, here’s the link to more details: [Allen-Bradley 2711-T10C14](http://allen-bradley.industrialpartner.com/other-industrial-2/2711-t10c14.htm). For the upload/download and printer port, you will need a straight-through cable. It’s important to ensure that the port hasn’t been set up for printer use. If that’s the case, you’ll need to navigate to the configuration settings to make the necessary adjustments. If the port is configured for upload/download functions, use the DF1 driver in RSLinx to establish the connection successfully."

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