Hey there! On the PanelView 6 1500 screen, a message pops up every 5 seconds displaying the following: "MERuntime 12992 KBTotal Ram Usage 44860 KBAvailable Ram 395148 KB." It seems like it's not an alarm, considering we have ample Ram available. Any ideas on how to disable this constant message?
It's worth noting that the PV unit is currently operating on FactoryTalk Machine Edition, a widely used software in industrial automation.
Have you noticed a recent change in your system? If you launch the program in View ME, do you see a popup displaying RAM information? You can find more information at https://rockwellautomation.custhelp.com/app/answers/detail/a_id/51831. The technote explains that the PanelView Plus is intermittently showing runtime RAM usage in a small white box on the screen. This issue occurs when the "Show Ram Usage" option is set to Yes on the HMI. To resolve this, access the PanelView Plus Configuration screen and navigate to Terminal Settings -> System Information -> Terminal Information -> Runtime RAM Usage. Make sure to set this option to No.
This has been occurring prior to my involvement in the project.
Issue resolved. Thank you very much.
Thank you as well, Dale. Your appreciation is greatly valued.
Hey! It sounds like you are seeing a memory utilization message which typically isn't an alarm, just annoying when it pops up constantly. It's tough to help without more specific knowledge of your setup, but you could try searching your HMI program for the tags 'MERuntime', 'KBTotal Ram Usage', 'KBAvailable Ram' etc. See if they're set up to trigger some type of display pop-up. You may be able to adjust their settings or, if they're not necessary, disable them. Also, ensure that your firmware version of PanelView is up to date. If nothing works, I'd suggest contacting Allen Bradley support, they should be able to guide you through the process.
From your description, it sounds like this is more of a system-monitoring display than an actual alarm. Most PanelView models have an option to adjust system display settings. You could try navigating to the terminal settings menu to see if there's an option to disable or adjust the frequency of these system status messages. Be cautious, however, as making changes in these settings can impact overall system performance and operation.
It sounds like you're seeing some kind of memory status screen. Often these are available for troubleshooting or system info purposes, but they're not usually meant to pop up so frequently. I'd double check the manual for your PanelView model, there might be some kind of optional display setting that got inadvertently toggled on. If you don't find anything, you should try reaching out to their customer service. They should be able to guide you through any obscure settings adjustments that might solve the issue.
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Answer: The "MERuntime" message indicates the memory usage on the device. It is displayed periodically to provide real-time information about the device's memory utilization.
Answer: No, the "MERuntime" message is not an alarm. It is simply a status message showing the total RAM usage and available RAM on the PanelView Plus 6 1500 screen.
Answer: Unfortunately, there is no direct option to disable the "MERuntime" message on the PanelView Plus 6 1500 screen as it is a built-in feature to monitor memory usage.
Answer: The message indicates that the device is using 12992 KB of RAM out of a total of 44860 KB, leaving 395148 KB of RAM available for other processes.
Answer: The frequency of the "MERuntime" message display is typically predetermined by the device
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