Are you looking for a solution to open a .ACD file displaying error code 717-80043BA4? We are currently offsite and in need of accessing the tag data from this file. Unfortunately, we are unable to do so due to this error message: "Failed to open File 'E:\CLX_00_01.ACD'. The Factory Talk Network Directory does not contain the logical name 'E:\CLX_00_01'. Please consult your security administrator." If you have any insights or workarounds, your help would be greatly appreciated.
A valuable Tech Note from RA, titled BF6517 (TechConnect access required), provides instructions on how to add a new logical name in the FactoryTalk Admin Console. It suggests opening the Network and Devices section, right-clicking on the Logical Names folder, and selecting the option to add a new name. If you are offline from the network, the effectiveness of this method may vary, but it's worth attempting. OG.
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It sounds like you’re dealing with a frustrating situation! Have you tried checking the FactoryTalk directory settings to ensure that your file path is correctly mapped? Sometimes, manually re-establishing those connections can help resolve access issues. If you have access to another machine that is correctly set up with FactoryTalk, it could be worth trying to access the file from there as a temporary workaround. Also, reaching out to your IT team or security administrator might shed some light on the permissions that are causing this error. Good luck!
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Answer: Error code 717-80043BA4 typically indicates a failure to open a file due to the logical name not being found in the Factory Talk Network Directory.
Answer: To resolve this error, you may need to consult your security administrator to ensure that the logical name 'E:\CLX_00_01' is correctly configured in the Factory Talk Network Directory.
Answer: While the error message may prevent immediate access to the tag data, consulting with your security administrator or exploring potential workarounds could help in retrieving the necessary information.
Answer: Workarounds for resolving this error may involve verifying the logical name in the Factory Talk Network Directory, ensuring network connectivity, or seeking assistance from technical support for further troubleshooting.
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