Hello everyone, When attempting to open Factory Talk View Studio, I encountered the following error message: "Failed to restore the archived version of the FactoryTalk System Directory. Please refer to the help documentation or contact your System Administrator for assistance with restoring the archived FactoryTalk System Directory." I have attempted to resolve this issue by uninstalling and reinstalling the software, but unfortunately, it did not solve the problem. Any assistance with resolving this issue would be greatly appreciated. It appears that someone else used my computer last week, and upon returning to it today, I encountered this persistent problem that I cannot seem to fix. Thank you for any help you can provide.
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Hello everyone, I wanted to share a solution I found for a common issue that may be helpful to others. I encountered a problem with an ME station that was not closed properly by tech support. They advised me to delete a specific folder located at C:\Documents and Settings\All Users\Documents\RSView Enterprise\ME\Runtime. The folder I deleted was named CurrentSysBak, or a similar variation of a current system backup folder. After deleting this folder and rebooting, the issue was resolved and everything started working correctly. This simple fix can help anyone experiencing similar issues with ME stations not closing properly.
Thank you, dhuber, for your assistance! I encountered a similar issue, but after deleting the folder, everything is now working perfectly.
I would like to express my gratitude to dhuber for providing a quick solution that saved me hours of time that would have otherwise been spent reinstalling the software. The solution was implemented in just a few minutes, making the process much more efficient and effective.
I want to express my gratitude for your help in resolving the same issue I was facing. Thanks for making it such a quick and easy fix. Your knowledge and assistance have truly been a stepping stone for us. Sincerely, Kraken Fan #69.
Hey there, It sounds like your FactoryTalk Directory might be corrupted, a common cause for this sort of error message. You could try to restore an older version of your FactoryTalk Directory if you have a backup. If not, you may need to manually recreate it, although this can be quite time-consuming. I'd recommend reaching out to Rockwell Automation's tech support if you continue to struggle — they might have more precise troubleshooting steps for your specific situation. Also, make sure to limit access to your system in the future to prevent any further potential software issues.
I'm not an expert, but you might want to check the access permissions for the directory, especially if someone else was using your computer. The software could be having trouble accessing the needed files. Also, a long shot, but you might want to make sure the software is compatible with your current system updates. Sometimes this causes issues that a simple install/uninstall process won't fix.
Hi there, This sounds like a tough situation. Don't worry though, I might have a solution for you. It seems like the error message is hinting toward an issue with the archived version your system is trying to restore. Consider manually restoring this directory if you've got an older, backup version on hand. Alternatively, perhaps the person who used your computer last week altered something in your directory. They might be able to help you undo any changes. Good luck! Hope this helps you out!
Hi there, it sounds like you're having a frustrating time with FactoryTalk. Based on the error message you're getting, it might be a problem with accessing the directory files rather than the software itself. Double check to see if the FactoryTalk System Directory files are in the correct location and can be accessed. Also, do ensure you have the necessary permissions to access these files. It's possible the person who used your computer may have changed permissions or file locations inadvertently. Good luck!
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Answer: 1. Q: I am receiving the error message "Failed to restore the archived version of the FactoryTalk System Directory" in Factory Talk View Studio. How can I fix this issue? The error can be resolved by referring to the help documentation or contacting your System Administrator for assistance with restoring the archived FactoryTalk System Directory. Reinstalling the software may not always solve the problem.
Answer: If reinstalling the software did not resolve the issue, it is recommended to seek assistance from the System Administrator or refer to the software's help documentation for detailed troubleshooting steps.
Answer: The error may occur due to issues with the archived FactoryTalk System Directory. It is advisable to follow the guidance provided in the error message itself or consult the System Administrator for assistance in restoring the directory.
Answer: The error message may have been triggered by changes made to the FactoryTalk System Directory while someone else was using the computer. In such cases, restoring the archived directory or seeking help from the System Administrator is recommended.
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