Upon installing Studio 5000 and Logix Designer v32, everything seemed to be running smoothly until I attempted to enable the Bookmark Toolbar. Initially, this action caused a fatal error and forced the program to close. However, after researching online, I discovered a solution: running Studio 5000 as an administrator, then selecting the toolbar. Following these steps, I successfully enabled the Bookmark Toolbar without experiencing any crashes. Unfortunately, upon closing and reopening the program, the fatal error reoccurs immediately, even when running it as an admin. Is there a permanent solution to this issue?
Welcome to the PLCTalk forum! In order to assist you better, please provide more details about your system setup. What operating system (OS) are you currently using? Are you running your system on a virtual machine (VM)? Additionally, we would like to know more about the fatal errors you encountered. What solution or "fix" did you discover and implement? A common troubleshooting step that often resolves issues is performing a computer shutdown followed by a restart. Many times, this simple action can help resolve errors and crashes automatically.
Welcome to the PLCTalk forum provided by KuulKuum. To assist you better, we require more information about your system configuration. What operating system are you currently using, and are you utilizing a virtual machine? Could you please provide details of the fatal errors you encountered and the steps you took to address them? In my case, I am using Windows 10 Enterprise without any virtual machines. The fatal error message I encountered is as follows: "Fatal Error! Application Path: ...... Elapsed execution time: 15 seconds Version: V32.00.00 (release) Location: 0xffffffffffff +-1 OS Version: Windows 8 64-bit Thread Id: 00002988 (10632) Error 0xc0000005 (-1073741819) EXCEPTION_ACCESS_VIOLATION - An "access violation" exception was generated. Press OK to terminate this application." After researching online, I discovered a workaround to enable the bookmark toolbar. Initially, the program ran smoothly until I attempted to check the bookmark toolbar box under view/toolbox, resulting in a crash with the same error message. Following someone's suggestion, I ran Studio 5000 as an administrator, enabling me to successfully activate the bookmark toolbar without any crashes. However, upon reopening the program, the error persisted despite multiple troubleshooting attempts including running as an admin and reinstalling the software.
If you're experiencing issues with Studio 5000 (LogixDesigner.exe), a good troubleshooting step is resetting it to the default configuration. Simply hold down the CTRL and SHIFT keys while opening LogixDesigner.exe. This can help resolve any software errors or glitches that may be affecting your system's performance.
I gave it a shot, but unfortunately, the issue persisting without any changes. The same error continues to occur.
To troubleshoot a software issue, try restarting your computer and then locating the LogixDesigner.exe file in your Rockwell Software folder. Check its properties and set compatibility mode to "Windows 7" while also running it as an Administrator. If this doesn't resolve the issue, refer to the Rockwell Automation Knowledge base for further solutions, which may require "TechConnect Access" for viewing. Ensure you are using the latest version of Studio 5000 (currently 32.02.00) by updating from v32.00.00 if necessary.
It sounds like a really frustrating issue you're encountering. I've previously run into similar issues with Studio 5000. From my experience, it could be a compatibility issue with your operating system not adequately supporting this specific version of Logix Designer. You may want to try upgrading to a newer version of your operating system or, alternatively, using a different version of Studio 5000 that's better supported on your operating system. Lastly, do make certain you've patched up all recent updates for Studio 5000 as these often contain crucial bug fixes.
It sounds like you've encountered a frustrating issue. I remember experiencing something similar with an older version of Studio 5000. While I'm not certain this would work for v32, you could try to uninstall and reinstall the program. Sometimes, files might become corrupted during the installation process and reinstalling can fix that. Alternatively, this might be a bug relating to the software itself. In such case, worth contacting Rockwell Automation support, or you could submit a bug report for further assistance. Keep your system updated as well, as this might be resolved in future updates.
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Answer: - Enabling the Bookmark Toolbar in Logix Designer can sometimes cause a fatal error due to certain software conflicts or permissions issues.
Answer: - One possible solution is to run Studio 5000 as an administrator before enabling the Bookmark Toolbar. This workaround may help prevent the fatal error from occurring.
Answer: - If the fatal error reoccurs upon reopening Logix Designer, even when running it as an admin, there may be an underlying issue that requires a more permanent solution. Further troubleshooting or reaching out to technical support may be necessary to address this recurring problem.
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