How to Fix Logix Designer Start Error: CodeMeterAct License Required

23-09-2024
fasacrifice
17 comments
72009
189

Question:

Hello, I recently encountered an error message when trying to launch Logix Designer. The error message states: "LogixDesigner.exe Start Error - One of the following licenses is required: CodeMeterAct 5000325:4000000000. Failure Reason: The CmActLicense needs to be reactivated. Error 263." I have tried searching for a solution, as well as uninstalling and reinstalling the program, but have had no success. Does anyone have any ideas on how to resolve this issue?

Top Replies

To resolve the issue, try uninstalling the "Rockwell Automation CM Runtime" software and then reinstalling it from the installation directory: \Studio 5000\24.00.00\Redist\CodeMeter_5.20.1\Rockwell Automation CM.msi. This process can help resolve any errors or glitches you may be experiencing with the software.

24-09-2024
fasacrifice

As I've noted previously, Logix Designer requires the third-party CodeMeter security service to be active in order to run smoothly. For more information on resolving the CmActLicence Error 263Access Level issue in Studio 5000, please refer to official documentation. Regards, George.

24-09-2024
Geospark

I want to express my gratitude to everyone who helped me out. This forum has been a lifesaver for me, and I cherish it greatly. However, I do feel a pang of nostalgia for members like Lancie and PLCKid who seem to have disappeared from posting.

25-09-2024
DwSoFt

After troubleshooting, the issue was resolved by uninstalling and then reinstalling "Rockwell Automation CM Runtime" from the installation folder located at \Studio 5000\24.00.00\Redist\CodeMeter_5.20.1\Rockwell Automation CM.msi. This solution can help fix any related issues. Thank you for the helpful advice and guidance! Cheers! 🍺 #RockwellAutomation #CMRuntime #Installation #Troubleshooting

25-09-2024
supakorneit09

Following up on this thread, I recently encountered an issue with the "Rockwell Automation CM Runtime" (also known as "CodeMeter Runtime Kit") after my computer crashed due to working in hot environments. It took some time to troubleshoot before identifying the problem. If you do not have the RSLogix installation tools, you can download the CodeMeter Runtime Kit separately from the Rockwell Automation website. Cheers, Vlad.

26-09-2024
Vlad Romanov

I've encountered the same issue in the past. The error message you're seeing is related to the licensing system that Logix Designer uses, called CodeMeter. As the error suggests, your license needs to be reactivated. You should be able to do this by navigating to the CodeMeter Control Center (available under Start menu > CodeMeter) and selecting your license in the "license" tab. There you should see an option to 'Reactivate License'. If that doesn't work, I recommend reaching out to Rockwell Automation support directly. They were very helpful with my issue.

08-01-2025
Paul Martinez

Hey there, it seems like your Logix Designer license has expired or been deactivated hence Error 263. CodeMeterAct is a tool for license management, so the error is essentially saying it needs a valid license for the software to run. I'd recommend trying to manually reactivate the license. Usually, you can do this in the licensing management section of the software or on the software provider's website. If that doesn't work, consider reaching out to their customer support for a more comprehensive solution.

08-01-2025
David Garcia

It seems like your Logix Designer software is having some licensing issue, particularly with your CodeMeter. The error message suggests that the license needs to be reactivated. From my experience, reactivation often needs to be done manually through the vendor's website or their software. I would recommend getting in touch with Rockwell Automation's (Logix Designer's developer) customer support for guidance on how to reactivate your license. It might also be worth checking if your firewall or antivirus is interfering with the license reactivation process. Hope this helps!

25-02-2025
Jennifer Phillips

More Replies →

To activate the license in CodeMeter, follow these steps. Begin by opening the CodeMeter Control Center and importing the license. For detailed instructions, visit the Rockwell website at https://rockwellautomation.custhelp.com/app/answers/detail/a_id/626695. If you encounter issues while importing, try restoring the CodeMeter activation using the file UpdateProtectionOnlyLicense.WibuCmRaU. Simply open the CodeMeter Control Center, click on File, then Import License, and select the file located in C:\Program Files (x86)\Rockwell Software\FactoryTalk Activation\Tools. If the import fails, adjust the file properties by unchecking the Read-only option under Properties. Don't forget to click Apply and then try importing the license again.

26-09-2024
abcseabee

This solution is like magic! Thank you for sharing this helpful link. abcseabee suggested an easier way to install the license: simply open the CodeMeter Control Center. From the Rockwell website, you can find more information here: https://rockwellautomation.custhelp.com/app/answers/detail/a_id/626695. To restore the CodeMeter activation, follow these steps: 1. Open the CodeMeter Control Center. 2. Click on File -> Import License. 3. Navigate to C:\Program Files (x86)\Rockwell Software\FactoryTalk Activation\Tools. 4. Select the file UpdateProtectionOnlyLicense.WibuCmRaU. 5. Click Import. If the file does not import, right-click on the file and select Properties. Uncheck the Read-only box, click Apply, then try Importing again. This solution is sure to help with any CodeMeter activation issues.

27-09-2024
oluwaishraeli

Encountering a similar technical issue? Try resolving it by running "C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeterCC.exe" as an Administrator to troubleshoot the problem. Locate the problematic license and select the "Repair License" option to eliminate the fault and restore functionality.

28-09-2024
Wabbit87

If you encounter CodeMeter errors, there are several reasons why they may occur and various solutions to address them. One effective solution, as outlined in a technical note, is to utilize the Repair License feature when installation corruption is suspected. This issue, causing Rockwell Software to be unable to be installed or started due to a CmActLicense not being found, can be resolved by following the steps provided. For more information on troubleshooting CodeMeter errors and resolving licensing issues, consult the technical documentation or contact support. Regards, George.

28-09-2024
Geospark

Geospark pointed out a recurring issue with Logix Designer requiring CodeMeter security service to be running in order to function properly. For those experiencing the Error 263Access Level: TechConnect, the official fix can be found under reference number 626695 in Studio 5000. It seems CodeMeter was imposed on users without their consent, raising questions about its necessity for software activation and why it falls under an access level like TechConnect. Activation problems are typically considered part of "free" support, so the confusion remains.

28-09-2024
daba

When I originally posted it as "Access Level: TechConnect," that was the designation at the time. However, upon revisiting the link, it now shows that it has been changed to "ID:BF18556| Access Levels: EveryoneCodeMeterAct: CmActLicence Error 263." This change may be attributed to the evolution of CodeMeter from solely a project protection tool for Studio 5000 to a new license type (wibu) that has replaced the original Flexera license (lic). With the inclusion of licensing Activations for RA software products, certain CodeMeter-related articles have possibly been downgraded to "Access Levels: Everyone" in line with their free Activations support policy. It seems that some articles have been changed from "Access Level" to "Access Levels" for a singular article, which may be a point of frustration for some individuals.

28-09-2024
Geospark

Extremely beneficial and greatly appreciated. Thank you to everyone involved.

28-09-2024
Kataeb

I want to express my gratitude for coming across others who have faced the same issue I encountered for the first time. It was a relief to see that I wasn't alone, and I appreciate everyone's 5-star assistance. Initially, I was considering a complete reinstallation, but now I feel more confident in troubleshooting the problem.

28-09-2024
ronny_resistor

abcseabee mentioned that he is making his first post to share a helpful solution. To simplify the process, users can open the CodeMeter Control Center and install the license directly from the Rockwell website. The steps to restore the CodeMeter activation are as follows: navigate to Rockwell's website, import the license file UpdateProtectionOnlyLicense.WibuCmRaU in the CodeMeter Control Center, and follow troubleshooting steps if the file does not import initially. This information was easily found through a quick Google search, resolving the issue promptly.

28-09-2024
Moscawd

I want to express my sincere gratitude to abcseabee for sharing this helpful tip. As a newcomer to posting on forums, I found their suggestion to be incredibly useful. By simply opening the CodeMeter Control Center and installing the license from the Rockwell Website, I was able to easily resolve my issue. For those facing a similar situation, here is a step-by-step solution to restore the CodeMeter activation using the UpdateProtectionOnlyLicense.WibuCmRaU file. Start by opening the CodeMeter Control Center, then navigate to File --> Import License. Locate the file UpdateProtectionOnlyLicense.WibuCmRaU in the C:\Program Files (x86)\Rockwell Software\FactoryTalk Activation\Tools directory and import it. If you encounter any issues with importing the file, make sure to adjust the file properties by unchecking the Read-only box. Personally, I can attest to the effectiveness of abcseabee's method, as it successfully resolved my problem. I am truly grateful for their assistance and the amazing support provided by this forum. Thank you to abcseabee and the informative content found on this website.

28-09-2024
andrewwei

I recently rebooted my code meter and am pleased to report that it is now working seamlessly.

28-09-2024
tech_man

User Wabbit87 encountered a similar issue, which was successfully resolved by running "CodeMeterCC.exe" as an Administrator from the directory "C:\Program Files (x86)\CodeMeter\Runtime\bin". By selecting the problematic license and choosing the "Repair License" option, the issue was resolved. This solution was effective in fixing the fault, as confirmed by the user. Additionally, stopping and restarting the service also contributed to resolving the issue.

28-09-2024
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Frequently Asked Questions (FAQ)

FAQ: 1. What does the error message "LogixDesigner.exe Start Error - CodeMeterAct License Required" mean?

Answer: Answer: This error message indicates that Logix Designer requires a CodeMeterAct license (specifically 5000325:4000000000) to run, and the CmActLicense needs to be reactivated.

FAQ: 2. I have encountered the error message "Failure Reason: The CmActLicense needs to be reactivated. Error 263" when launching Logix Designer. How can I resolve this issue?

Answer: Answer: To resolve this issue, you may need to reactivate the CmActLicense for Logix Designer.

FAQ: 3. I have tried reinstalling Logix Designer, but the "CodeMeterAct License Required" error persists. What else can I do to fix this problem?

Answer: Answer: If reinstalling Logix Designer did not resolve the issue, you may need to look into reactivating the CmActLicense specifically as mentioned in the error message to fix the problem.

FAQ: 4. Are there any specific steps or procedures to reactivate the CmActLicense for Logix Designer?

Answer: Answer: The specific steps to reactivate the CmActLicense for Logix Designer may vary, but you can refer to the software's documentation or contact technical support for assistance in this process.

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