Hey everyone, I'm having trouble setting up the correct name for my PanelView Plus 7. Initially, I mistakenly entered the name as "PANELVIEW123456," which was a total of 15 characters. However, when I try to change it in the Station -> Device Name section, I can only input 15 characters, but after resetting the PanelView, it reverts back to 14 characters. Does anyone know how I can fix this issue and change the name back to the correct 15 characters without having to do a factory reset and set everything up from scratch? Any assistance would be greatly appreciated!
To customize your device, access terminal settings and navigate to network and communication options. Click on network connection to locate your device name. From there, you can easily update the name of your device.
In the terminal settings, navigate to network and communication and select network connection to access the device name configuration. Adjust the device name to a maximum of 14 characters, as changing it to 15 characters may result in it automatically reverting back to 14 characters after resetting PanelView.
I have not come across this issue before, but I usually don't utilize the entire 15 characters for naming a device. It's possible that the name is being adjusted to prevent duplication. Have you experimented with a different 15-character name to test if it resolves the issue? When accessing the network through RSLinx Classic or FactoryTalk Linx, does the full 15-character name display or is it shortened as well? Let me know.
The device name should be between 1 and 15 characters in length, with a hyphen (-) counting as one character.
tarik1978 clarified that the device name must consist of 1 to 15 characters, with a hyphen (-) counted as one character. It should be noted that the correct name is PANELVIEW123456, as depicted in the accompanying images.
Hi there! It does seem like you've encountered an unusual issue. Normally, PanelView Plus 7 does allow up to 15 characters. I'd suggest double checking for any potential hidden/special characters. Sometimes, issues like yours can be caused by a non-printable character (like a space or a control character) that you may have accidentally included. These are counted in the total, but wouldn’t appear visually. If that doesn't fix the problem, perhaps try doing a soft reset instead of a factory one. That way, you won't lose all your settings, but it might be enough to jog it back to the full 15 characters. I do hope this helps!
Hey, I've run into this issue before with a PanelView. The character limitation can indeed be frustrating. To prevent this from happening again, you could choose a name within the 14-character limit. But if you absolutely need the 15-character name, the only solution that has worked for me is a complete factory reset. Yes, it’s a bit of a hassle, but once done, you should be able to input the full 15 characters. Just make sure to back up everything so you don’t lose any important data. It sounds counter-intuitive, but it works.
Have you tried checking if there's a firmware update available for your PanelView Plus 7? Sometimes, updating the firmware can resolve issues like this with character limits or saved settings. Also, make sure you're entering the name correctly and not accidentally including spaces or special characters that can affect the total count. If that doesn't work, you might want to look into the device properties or configurations during startup; there could be a way to correct the name without a full reset. Good luck!
It sounds frustrating to deal with that character limit issue! Have you tried checking if there's a firmware update available for your PanelView Plus 7? Sometimes, updates can resolve quirks like these. Also, you could try setting the device name through FactoryTalk View Studio instead of directly on the device; it might give you the ability to set it properly without reset. It’s worth a shot!
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Answer: 1. Why is the PanelView Plus 7 reverting back to 14 characters when the name is changed to 15 characters? - The PanelView Plus 7 Standard has a limitation on the maximum number of characters allowed for the device name, which is 14 characters. When you try to input 15 characters, it will automatically revert back to 14 characters.
Answer: - Unfortunately, due to the device's limitation on character count for the name, changing it to 15 characters without doing a factory reset may not be possible.
Answer: - To address the name length issue, you may need to consider either sticking to the 14-character limit or performing a factory reset and setting up the device from scratch with the desired 15-character name.
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