How to Fix PG/PC Settings Showing None - Troubleshooting Guide

Question:

Hello! I'm seeking help to restore my PG/PC settings list, which currently shows 'None' (please refer to the attached screenshot). I've attempted both reinstalling and repairing the software, but unfortunately, nothing has resolved the issue. Any guidance or assistance would be greatly appreciated! Thank you!

Top Replies

Uncertain about the software you're utilizing, but I've experienced similar issues multiple times with TIA Portal and Step 7. On occasions, I've had to completely uninstall and reinstall these programs. Interestingly, my MicroWin interface switched to German! Luckily, I’m familiar enough with it to navigate through. I suspect these glitches may be linked to recent Windows updates.

I gathered insights from this source, but I made some adjustments to the steps: https://support.industry.siemens.com/tf/ww/en/posts/problem-with-set-pg-pc/140028?page=0&pageSize=10. To resolve the issue, navigate to C:\ProgramData\Siemens\Automation\Simatic OAM\data\LogDevices. Rename the 'data' folder to 'data_old.' Next, launch SIMATIC Manager with administrative privileges by right-clicking the application and selecting 'Run as Administrator.' This process will help rebuild the Set PC/PC interface device database effectively.

sigmadelta commented: "I gathered some insights from this link. Click here to explore more... Great discovery!"

User sigmadelta shared invaluable insights, stating: "I referenced the information from this link, making slight adjustments to the process: https://support.industry.siemens.com/tf/ww/en/posts/problem-with-set-pg-pc/140028?page=0&pageSize=10. Here’s a modified step-by-step guide: 1. Navigate to C:\ProgramData\Siemens\Automation\Simatic OAM\data\LogDevices. 2. Rename the existing 'data' folder to 'data_old'. 3. Launch SIMATIC Manager with Administrator privileges by right-clicking the application and selecting 'Run as Administrator'. This should rebuild the database for the Set PC/PC interface device. Additionally, I wanted to express my gratitude for your support! I noticed a slight variation in my experience: I had to create not only the 'data_old' folder but also a new 'data' folder for the process to function properly. I’m unsure why this step was necessary, but your guidance was immensely helpful!" This revised text incorporates essential keywords and phrases to enhance search engine optimization while maintaining the original message's meaning.

You're welcome! I experienced a similar problem myself. While you could have removed the data folder to resolve the issue, I prefer to take a more cautious approach. If everything is running smoothly now, it's safe to go ahead and delete the data_old folder.

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Frequently Asked Questions (FAQ)

FAQ: A2: If your PG/PC settings show 'None,' you should start by checking the following:

Answer: - Ensure that all necessary hardware connections are properly established and functional. - Verify that the software version is compatible with your system. - Restart the software and your computer to see if the issue resolves itself. - Check for any software updates or patches that might address this specific problem.

FAQ: A3: If reinstalling and repairing the software did not resolve the issue, consider these additional steps:

Answer: - Check your system's device manager to ensure that all drivers related to PG/PC communication are correctly installed and up to date. - Explore the software's settings or configuration files to ensure no settings have been

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