Hello everyone, I'm looking for guidance on how to reset my AB Panelview Plus 600, model number 2711P-T6C20A, to its factory settings. This particular model is slightly different from what is outlined in the RA Pub 2711P-um006 manual. The manual suggests using a USB keyboard to access the Maintenance Menu by holding the Default switch and pressing the Reset switch, allowing for navigation via the keyboard to restore factory defaults. However, I cannot locate a Default switch on this specific PV model. Could it be hidden under the back cover? Any insights or information on this issue would be greatly appreciated. Thank you.Regards,JohnR
Located alongside the status LEDs and the CompactFlash/SD memory card, the Default switch on the logic module is designed to be discreet and secure. Accessing it may require a thin non-metallic probe due to its recessed position with a narrow opening. This deliberate design ensures that the switch is not easily accessible, enhancing security measures for the device.
Thank you OG for your input, but it doesn't align with my findings. I came across an older manual, 2711P-UM001, which does match what you mentioned. However, this particular PV model does not have any switches, slots, or holes next to the CF slot. The status LEDs are situated at the opposite end, where the Reset button is located. Upon removing the back cover, I couldn't find anything significant. Moreover, this PV does not have a user-replaceable battery, and it keeps indicating that the battery is running low. Instead of repurposing this PV for another project, it might be best to dispose of it in the recycle bin.
I am a fan of this discussion thread. I realized that I do not have a default switch located on the side. However, despite this minor setback, I believe there is still much more valuable information to be shared in this thread beyond just a simple and unhelpful response.
Hey JohnR, I understand your predicament. On your specific model (2711P-T6C20A), the 'Default switch' as you mentioned isn't a physical switch. Here's a trick to get around it. You should be able to access the Maintenance Menu by pressing and holding the small square on the lower right corner of the boot screen. You'll want to do this as soon as you power on the device. Once you're in the menu, use the touch-screen interface to navigate to 'Restore Factory Settings.' Give it a shot and let us know how you'd get on.
Hey JohnR, I understand your confusion. Yes, the steps you've mentioned are common for most Panelview Plus models but your particular model, 2711P-T6C20A, is a bit different. You don't have a physical Default switch. Instead, you will need to reboot your terminal and when it's starting up, touch the screen anywhere and hold until a white square appears in the right top corner. After that, a configuration screen will appear where you can navigate to restore factory defaults. Remember, all data will be erased, so make sure you've saved anything important somewhere else before resetting. I hope this helps, and let me know if you need further clarification!
Hey JohnR, I totally get the frustration with those differences in the manual! For the PanelView Plus 600, you can usually access the reset option by powering off the unit, then holding down the 'Home' button while you turn it back on to get to the Maintenance Menu. If that doesn’t work, sometimes the Default switch can be tricky to find or might not even exist on every model, so checking under the back cover wouldn’t hurt. If you still have no luck, you might consider reaching out to Rockwell support directly; they can often provide model-specific guidance. Good luck!
Hey JohnR! It sounds frustrating not finding the Default switch, but on some models, it can indeed be tricky to access. I’d recommend checking the back cover, as some users have reported that the switch can be located there. If you still can’t find it, another option is to try a hard reset by powering off the panel, then holding down the “Home” button while turning it back on. This sometimes prompts a reset. Also, consider searching for user forums or videos specific to the 2711P-T6C20A model, as you might find someone who’s tackled the same issue. Good luck!
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Answer: - To reset this particular model to factory settings, you can access the Maintenance Menu by holding the Default switch and pressing the Reset switch, as outlined in the RA Pub 2711P-um006 manual. However, if you cannot locate the Default switch, it might be hidden under the back cover.
Answer: - If you are having trouble finding the Default switch on your specific PV model, it may be concealed under the back cover. Check under the cover to locate the Default switch for accessing the Maintenance Menu.
Answer: - If you are unable to locate the Default switch as per the manual instructions, you may need to explore alternative methods or contact the manufacturer's support for guidance on resetting the AB Panelview Plus 600 model 2711P-T6C20A to its factory settings.
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