Are you looking for tips on integrating these meters with Ethernet/IP? The input table seems accurate, but I'm struggling to reset the totalizers using the code. The manual suggests setting the Control_Totalizer_1 word to "32490" for a Reset & Stop function, but it doesn't seem to be working. I reached out to E&H for assistance, but it seems like their tech support team is unsure about this process. They provided me with a Word document detailing how to reset the totalizers from the meter's display.
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We appreciate the update. Clear explanations of task-based functions are highly valuable to the community and can help improve user experience.
I am still struggling to make it work. Can anyone suggest what I might be overlooking?
I have received a response from customer support stating that a hyphen must be placed before the number 32490. This is crucial for proper validation.
Was the method successful in achieving the desired outcome?
I dealt with a similar issue a while back and apparently, the "Control_Totalizer_1" word "32490" indeed corresponds to a Reset & Stop function, but the tricky part is that it might only process the command during an update cycle. That means you could be sending the command when it's not being accepted. I found it helpful to monitor the "Status_Totalizer_1" to check when it's ready for a new command. Try to send the reset command then, and it should work. It's a bit roundabout but seems to be a peculiarity with these devices. I hope this helps fix the issue!
I had a similar issue when integrating my meters. The code seemed like it would work fine but the totalizers wouldn't reset. After several attempts, I figured out that besides setting the Control_Totalizer_1 to "32490", you have to also make sure that the Reset_Totalizer command is triggered. This involves programming a separate line to activate the reset after setting the word. Hope this helps! If you need more details on this, please let me know.
It sounds like you've been having a tough time with this. I've encountered a similar problem before. Something that worked for me was trying a different method. Instead of using the Control_Totalizer_1, I used another available function within the control network. It allowed me to reset the totalizers through signals instead of direct command via control words. This detour might not be the most straightforward, but it was efficient in my case. Beyond that, I'm not sure why the "32490" command isn't working for you. Hopefully, this workaround can give you a place to start until you get a more definitive answer from E&H. Let me know how it goes!
I've had a similar issue before with E&H meters and in my case, it turned out to be an issue with communication speed. The meter wasn't registering the Reset & Stop command properly because it was getting multiple commands at once. You might want to try slowing down your communication rate to see if that helps. Alternatively, sometimes the positioning of the command in your code can affect whether it's executed correctly - placing control commands at the start instead of the end worked for me once. Hope that helps you navigate this a bit!
It sounds like you're dealing with a frustrating issue! Since the manual suggests using "32490" for the reset, it might be worth double-checking the data type and format you’re using in your code—sometimes the system expects a specific data type, and if there's a mismatch, it can cause the command to fail. Also, have you tried resetting using the meter's display as a temporary workaround? It could at least help you keep things running while you sort out the coding side. If E&H's tech support is unclear, you might also want to check online forums for others who have had similar issues; sometimes someone might have stumbled on the solution you need!
It sounds like a frustrating situation, especially when you’re following the manual exactly and still hitting walls. Have you tried double-checking the communication settings on your Ethernet/IP setup? Sometimes issues can stem from mismatched settings. Also, if the document from E&H only covers resetting from the display, it might be worth reaching out to them again to see if they have any undocumented methods or additional insights on using the Control_Totalizer_1 word. Community forums or user groups that focus on E&H meters could also offer helpful tips from others who’ve gone through the same challenge. Good luck!
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Answer: 1. How can I reset the totalizers on EandH Proline Promass 300 using Ethernet/IP? - To reset the totalizers on EandH Proline Promass 300 using Ethernet/IP, you can set the Control_Totalizer_1 word to "32490" for a Reset & Stop function. However, some users have reported issues with this method not working as expected. Alternatively, you can refer to the Word document provided by E&H detailing how to reset the totalizers from the meter's display.
Answer: - If the manual instructions for resetting totalizers on EandH Proline Promass 300, such as setting the Control_Totalizer_1 word to "32490", are not working for you, you can reach out to E&H for assistance. While their tech support team may be unsure about the process, they might provide additional guidance or troubleshooting steps to help you reset the totalizers successfully.
Answer: - If you are looking for tips on integrating EandH Proline Promass 300 meters with Ethernet/IP, you can refer to the input table for accurate information. Additionally, you can explore online resources, forums, or seek assistance from E&H's technical support team for guidance on integrating these meters
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