Hello everyone, I am encountering an issue with restoring a specific application on my system. While I am able to restore other applications without any problems, I am facing an error when trying to restore the application designated as 'test12.mer'. The error message reads: "Failed to restore the application `test12` from the runtime file located at 'C: \ Desktop \ TEST \ test12.mer'". It is worth noting that I originally uploaded this application from HMI. I am seeking guidance on how to resolve this issue. Additionally, I have recently installed Patches for September 2021 and the Setup_RAid1127518_VW11.zip as per the instructions provided on the Rockwell Automation website: https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1127518/loc/en_US#__highlight. Any suggestions or solutions would be greatly appreciated.
Can you please specify the version of FTVSME you are using, as well as the version that the MER is compiled for? This information will help ensure compatibility and optimal performance.
Both versions are currently 11.00.00, ensuring consistency and compatibility across systems.
Did you tick the box to enable the restoration of the application when the runtime file was generated?
Ian Ingram inquired whether the box enabling application restoration was checked when the runtime file was created. How can this action be performed if the file cannot be opened?
Ian Ingram asked if the option to enable restoration of the application was selected when the runtime file was generated. However, this does not align with the error message reported by the original poster. If the conversion was prohibited, the error message would state: "This runtime application file was saved in a protected format that prohibits conversion to a development application."
Based on your description, few things could be causing the problem. Firstly, ensure that the specific file, 'test12.mer' wasn't corrupted during the upload process from HMI. Try re-uploading it if possible. Secondly, do check the file path/location. Perhaps the application can't locate the .mer file if it's been moved or renamed. Also, the issue might be related to the recently installed patches. Check if any of those patches specifically affect application restoration or if they have any known conflicting issues with 'test12.mer' restoration. If all else fails, reaching out to Rockwell Automation's tech support might provide more direct assistance.
It sounds like you're dealing with a pretty frustrating issue! Since you mentioned that other applications restore fine, it might be worth checking if there's anything specific about 'test12.mer' that could be causing the problem. Sometimes, the issue can stem from file corruption or compatibility problems linked to the recent updates you installed. Have you tried re-uploading 'test12' to see if a fresh version resolves the restoration error? Additionally, checking the logs for any detailed error messages could provide more clues. Good luck—hopefully, you can get it sorted out soon!
It sounds like you're dealing with a frustrating issue! Since you've mentioned that you've installed the latest patches, I’d suggest double-checking if there are any compatibility issues between the application file and the new updates. Sometimes, restoring issues stem from version mismatches. Also, try running your application restore as an administrator, as permission issues can sometimes block access to files. If that doesn’t work, you might want to look into whether the 'test12.mer' file itself is corrupted. You could also try reaching out to Rockwell Automation support directly, as they might have specific insights for your setup. Good luck!
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Answer: Answer: The error message indicates that there is an issue with restoring the specific application 'test12.mer' in FactoryTalk View Studio.
Answer: Answer: The error could be specific to the 'test12.mer' application file, possibly due to corruption or compatibility issues.
Answer: Answer: You can try troubleshooting steps such as checking for file corruption, verifying compatibility, ensuring proper installation of patches, and referring to relevant documentation or support resources provided by Rockwell Automation.
Answer: Answer: Ensure that the installation of patches, such as Setup_RAid1127518_VW11.zip, was successful and follow any additional instructions or guidelines provided by Rockwell Automation to address potential compatibility issues.
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