It seems that the SI team has only completed the initial configuration of our Kenetix 350 drive on the actuators. I'm attempting to monitor the current feedback, but I've noticed that the AXIS.CurrentFeedback tag remains at zero even while the movement is occurring. What steps should I take to retrieve that information? Thank you!
Access the Axis Properties within the Drive Parameters section and ensure that all your desired options are selected.
Thank you! I discovered the information almost immediately after I clicked to post it. I appreciate your prompt response!
It sounds like you're on the right track with wanting to monitor the current feedback from the Kenetix 350 drive. First, check to ensure that the tags are correctly mapped in your control system; sometimes, the link between the drive and the control logic can be interrupted. You might also want to verify if the feedback settings in the drive configuration are correct—there could be an option that needs to be enabled for current feedback to be transmitted. Additionally, ensure that the actuators are calibrated properly; incorrect calibration can lead to issues with feedback reporting. If all else fails, consulting the manual or reaching out to the SI team for support might help clear up any configuration questions too. Good luck!
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