How to Unlink and Manage Notifications within an Active PM Order

Question:

Hello, our company relies on defect reports to create PM orders for task completion. Sometimes we have multiple tasks of the same kind that can be linked to one PM order, allowing several notifications to be addressed at once. However, one of the notifications has evolved into a larger task than expected, and I need to track the costs separately under a new PM order. Unfortunately, I am unable to detach the notification from the original PM order in order to reattach it to the new one. There are also instances where I need to address notifications attached to a PM order while keeping the order open and at REL status. Any suggestions on how to handle this situation? I have limited access to our system and cannot create Sub orders. Thank you for any assistance you can provide.

Top Replies

Are you wondering which version of SAP you have installed? If you are using SAP version 4.7 or later, you have the capability to detach notifications from the order they were created from. The process involves detaching the notification twice - once from the work order header and once from the notification itself - to fully disconnect the link. Unfortunately, in earlier versions of SAP, this functionality is not available.

Issue Resolved: I successfully assigned a notification within a PM order, but I'm facing difficulties un-assigning it. I am using SAP Ecc 6.0 and may need to check a different field for the solution. Due to this, I may not be able to resolve the notification un-assignment issue at this time.

If you need assistance, consult your Project Management Analyst. Do you currently have a PM Analyst on your team?

Although we have a SAP expert on our team, he is often occupied with other tasks. As I strive to expand my knowledge, I have encountered challenges in seeking information on forum sites due to the unique configuration of our SAP system. This has made it difficult to find accurate and relevant answers to our queries.

If you are authorized to make changes in SAP, you can delete the assignment of a notification to an order by using transaction code IW22. Navigate to Maintenance Notification - Order -- Delete Assignment. If the work order was linked to this notification, you must also disconnect the notification from the Order Header Data tab of the work order. Look for the specific icon on this tab to complete this disconnection process. Unfortunately, there does not seem to be a menu option for this task in my system (ECC 6.0).

Hi there, it sounds like a rather tricky situation you are dealing with! Have you considered speaking to your IT Department, or whoever has system administrative rights in your company? They might be able to adjust your current user capabilities or suggest a workaround solution. For future situations, if a task starts to evolve beyond the scope of the original PM order, it could be beneficial to immediately consider creating a new PM order. That way, you won't run into this issue of not being able to detach a notification from an existing order. Lastly, in terms of keeping a PM order open and at REL status, there might be a way to temporarily park the tasks within the order, which allows you to address them individually. All this could vary based on the system you're using. Nonetheless, leaning on the expertise of your IT folks could be your best bet. Good luck!

Hey there, it seems like you're facing quite a predicament. I understand your issue with managing and assigning tasks, especially when those tasks evolve and affect the entire workflow. Have you considered using workflow management or project tracking tools? They give you freedom to move tasks around as you see fit, and many are intuitive and straightforward. However, on your current system, you may want to talk to a system administrator. They might be able to change your user permissions to allow for the reassignment of tasks. If neither of these options is viable, perhaps there's a way to work around it by marking the larger tasks as completed in your current PM order, and then creating a new one specifically for these larger tasks. You'd have to maintain detailed notes elsewhere, though, to keep the tracking smooth. Hope this helps!

It sounds like you're in a bit of a tricky situation. One approach could be to approach your system administrators to modify your access in order to allow for the creation of sub-orders, as this could be a huge help. Alternatively, rather than trying to detach one task from a PM order, which it seems you cannot do, consider closing out the original PM order once all the other tasks are completed. You can then raise a new PM order for the outstanding task. It might not be the most streamlined approach, but with the restrictions you have, it could work. For instances where you need to address notifications while keeping the order open, if the system doesn't allow for this in its current setup, it might be worth thinking about process adjustments outside the system - for example dealing with all notifications as they come in, before the REL status is assigned. Hope this helps!

It sounds like you're in a tricky situation! Have you considered reaching out to your system administrator or support team? They might be able to help you detach that notification or suggest alternative ways to track the costs. Additionally, some systems allow for adding comments or notes to PM orders, so you could document the situation there to keep track of the complexities while keeping the original order open. It might not be a perfect solution, but it could help manage the information until you get more access or support!

It sounds like you're in a bit of a tricky situation! If you're unable to detach the notification from the original PM order and your access is limited, one workaround could be to document the specifics of the larger task separately, including the costs, so you can keep a clear record. You might also want to talk to your system administrator or someone in your IT department about your access limitations; they might be able to give you temporary permissions to create sub-orders or suggest a method to unlink the notification. In the meantime, consider raising awareness with your team about the need for improved tracking within the system to help streamline processes like this in the future!

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. How can I unlink a notification from an active PM order to attach it to a new one for separate tracking of costs? - To unlink a notification from an active PM order, you may need higher system access to create Sub orders or explore other options such as changing the task type or using different notification types.

FAQ: 2. Is it possible to address notifications attached to a PM order while keeping the order open and at REL status?

Answer: - You can address notifications attached to a PM order while keeping the order open and at REL status by ensuring that the tasks are managed separately within the same order or by exploring alternative solutions within your system's limitations.

FAQ: 3. What can I do if a notification within a PM order has evolved into a larger task than expected?

Answer: - If a notification within a PM order has evolved into a larger task than expected, consider creating a new PM order to track the costs separately. If you are unable to detach the notification, explore workarounds like creating new tasks within the existing order.

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