Greetings everyone! I am currently facing an issue with updating the firmware on my Mitsu MR-J5-40G-N1 servo amplifier with ethercat capabilities. The factory firmware version on my amplifier is C2, which lacks support for EoE (Ethernet over Ethercat) needed to connect MR Configurator2 via ethercat. Starting from firmware version C4, this feature is available. The firmware files can be downloaded from the official Mitsu website. However, when attempting to update via USB using FWUpdateTool, an error message stating "the firmware version of connected servo amplifier does not yet support this tool" is displayed. The documentation only provides instructions for updating via cclink, but this method is not suitable as I am unable to set the IP address for the amplifier. Can anyone advise on how I can successfully update the firmware on my Mitsu MR-J5-40G-N1 servo amplifier with ethercat capabilities?
To update firmware, locate the FWUpdateTool.exe program within the C:\Program Files (x86)\MELSOFT\MRC2\OptionTools directory. This tool is essential for keeping your firmware up-to-date.
According to goghie, in the C:\Program Files (x86)\MELSOFT\MRC2\OptionTools folder, there is a program called FWUpdateTool.exe used for updating firmware. However, it seems to be malfunctioning. Click here to learn more.
Hi, it sounds like you're working through a bit of a firmware headache, I've been there! The error message you're seeing could possibly be due to a compatibility issue with the USB you're using. You might want to try using a different USB or formatting the current one before reattempting the update. If that doesn't work, I'd suggest reaching out directly to Mitsu's technical support. They often have firmware engineers or product specialists who can give you more specific guidance. If the cclink method isn't suitable for you, they might be able to provide an alternative method to set the IP address for the amplifier. Don't give up, firmware updates can be tricky but there's always a solution!
Hi there! It seems like you're having quite a unique problem. I had a similar issue with mine some time ago. You may need to upgrade first to an intermediate version that supports USB updating before jumping into version C4. I would suggest trying to upgrade to the C3 version first, if that's available. Remember, it's crucial to follow the guidelines given in the documentation during this updating process. If the problem persists, reaching out to Mitsu's customer service for more specialized help could be your next stop. Good luck with your problem, hope this helps!
Hey! It sounds like you're in a bit of a tight spot with that firmware update. Since the FWUpdateTool isn't recognizing your current version, have you tried using a different PC or checking if the USB cable is fully compatible? Sometimes the connection can be finicky. Additionally, make sure that you're using the correct version of the tool that matches your firmware. If all else fails, it might be worth reaching out directly to Mitsubishi's tech support or checking out online forums specific to Mitsubishi products; there might be someone who’s faced the same issue and could offer a workaround. Good luck!
Hey there! It sounds like you're in a bit of a bind with your servo amplifier firmware update. Since you can't use the FWUpdateTool due to your current firmware version, I would suggest checking if there's a specific bootloader or recovery mode for the MR-J5 that allows for firmware updates via USB. Some devices have a hidden mode that might let you bypass the normal restrictions. Additionally, reaching out to Mitsubishi's tech support could give you more detailed guidance, especially since they might have encountered this issue before. Good luck!
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Answer: To update the firmware for EtherCAT compatibility, you will need to download the firmware files from the official Mitsu website. Ensure you have the correct firmware version that supports EoE (Ethernet over EtherCAT), starting from version C4.
Answer: The error message "the firmware version of connected servo amplifier does not yet support this tool" may indicate that the current firmware version on your amplifier is not compatible with the FWUpdateTool. You may need to explore alternative methods for updating the firmware.
Answer: The documentation may provide instructions for updating via CC-Link, but if setting the IP address for the amplifier is an issue, this method may not be suitable. It's recommended to find a method that allows you to update the firmware successfully without IP address constraints.
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