I recently purchased an HMI from Schneider South Africa, the HMISTU655 model. I am facing an issue with uploading a program from another HMISTU655 and downloading it into the new HMI. I am specifically looking for a detailed procedure on how to upload and download programs. I am using Video Designer versions 6 and 6.1. Despite my attempts, I keep receiving an error message indicating a failed upload. Any assistance provided will be greatly appreciated. Thank you.
Welcome to the Forums! When purchasing an HMI from Schneider South Africa, such as the HMISTU655, it may be challenging to upload a program from another HMISTU655 and download it onto the new HMI. I recommend following a detailed procedure for uploading and downloading to ensure success. To upload a program, you can use Vijeo Designer and select the "Upload Editor Project..." option. However, please note that you cannot upload the runtime project directly from the HMI to your PC. It is essential to include the Editor Project when creating a project in Vijeo Designer to create a backup file (*.vdz) for downloading to the HMI. This backup file can be uploaded back to the HMI using Vijeo Designer. Additionally, you can utilize the Data Manager to upload backup files from a USB drive or CF Card on compatible models. It is recommended to use a USB drive to store and run projects on HMISTU655/855 and create backup files easily. If you have a copy of the original project file or a backup *.bkm file, you can download the project to the new HMI using Ethernet or a USB cable. Alternatively, you can use the Backup Manager in Vijeo Designer to create a backup file of your project to your PC or a USB drive. Ensure to follow these steps to successfully upload and download programs between HMIs. Good luck!
Welcome to the Forums! Unfortunately, it is not possible to directly upload the runtime project from the HMI to your PC unless specific steps were taken during the HMI setup. Trying to use the "Upload Editor Project..." feature in Vijeo Designer will not retrieve the project from the HMI Main Drive. When creating a project in Vijeo Designer, you can enable the "Include Editor Project" option under Target Properties > Download property. This will create a backup file (*.vdz) and save it to a USB drive connected to the HMI USB port. To upload this backup file, use the "Upload Editor Project" function in Vijeo Designer. Another option is to use the "Data Manager" to upload backup files from a USB drive or CF Card on compatible models. USB drives can be used to store and run projects, as well as store backup files for larger projects. If the original developer did not choose the "Include Editor Project" option, you may not have a backup of the project. In this case, you can use the "Backup Manager" in Vijeo Designer to create a backup file (*.bkm) to your PC or a USB drive. Alternatively, you can download the project to a new HMI by having a copy of the original project file or a backup *.bkm file and using Ethernet or a USB cable (XBTZG935). Is there a possibility to obtain a backup if the project does not have the "Include Editor Project" enabled? The original developer did not choose this option, and now there is no backup available for the project.
It sounds like you're having a tricky time with your HMI transfers, I've run into this issue before and the problem could be a compatibility one. Here's a suggestion: Try making a backup of the program on the original HMISTU655 using Vijeo Designer's "Build a Windows Runtime" option, this creates an .apa file. Then use the "Restore a Runtime" option on the new HMI to restore the .apa file you created. That often solves the program transfer issue. If the error message continues, would you mind sharing the exact error message? It might give a clearer picture of what's going wrong.
I’m familiar with this kind of issue you're encountering. The transferal of programs between two HMIs could be a bit tricky, particularly when they’re the same model. Before we dive into a step-by-step solution, please examine the software version of both devices. Sometimes, the issue is merely due to a version mismatch, which can be easily solved by updating or downgrading the software. Additionally, you might want to try using a different file format. Schneider HMIs often support multiple file types for uploading/downloading purposes. Please make sure the program is saved in a supported format. If the problem persists, it could be a communication issue between the HMI and your PC. Try using another cable or check your com port settings. Hope this helps!
I've had a similar issue with my HMISTU655 before. Before proceeding with the upload/download processes, double-check the compatibility of your Video Designer versions with the HMI model you're using - sometimes difficulties may arise if there's a mismatch. Schneider's Vijeo XD software might also be helpful for this specific HMI. When you initiate the upload process, remember to connect your HMI to your computer using the provided cable, and ensure that your HMI and PC are in the same subnet for the transfer. Also, see if any firewall settings or third-party security software might be interfering with the process. Keep me posted on your progress, I'd be glad to help you troubleshoot further.
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Answer: To upload a program from one HMISTU655 to another, you can follow a detailed procedure using Video Designer versions 6 and 6.1. Ensure you are following the correct steps to avoid any errors during the upload process.
Answer: The error message indicating a failed upload could be due to various reasons such as incorrect settings, incompatible software versions, faulty connections, or issues with the program itself. Troubleshooting these factors can help resolve the upload error.
Answer: Detailed troubleshooting steps for resolving upload and download issues on the HMISTU655 model can be found in the user manual, technical documentation provided by Schneider Electric, or by seeking assistance from their customer support team.
Answer: It is important to ensure that both HMISTU655 models are compatible with the software versions being used for uploading and downloading programs. Checking for software compatibility and following the correct procedures can
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