iFix SCADA Upgrade: Need iKeyDiag Utility for License Information

Question:

Hello everyone, I'm in need of the iKeyDiag utility for iFix SCADA software. I have to upgrade a SCADA PC, but my development license is stored on an old USB key with no visible details. In order to upgrade, I require the serial number and license information. Unfortunately, I am unable to obtain the utility from GE anymore. Any assistance would be greatly appreciated. Thank you, Ian.

Top Replies

I have the KEYDIAG.exe file, but I do not have the iKEYDIAG.exe file.

I am curious if their existing license software can still detect that dongle.

TheWaterboy inquired about whether the license utility would still detect the dongle. After reaching out to an iFix supplier, they were able to obtain the software to read the key and retrieve all license dongle information. Grateful for the assistance.

Hey Ian, I faced a similar issue a while back. If you can't get the utility from GE, your best bet may be to reach out to some trusted third-party vendors or check some online developer communities like "Stack Overflow" or "GitHub." You might find someone who has archived the utility and can provide a safe copy. Also, keep your antivirus up-to-date before installing any software from these sources to ensure no unwanted surprises. Good luck!

Hi Ian, I understand your predicament. I ran into a similar issue a while back when upgrading my SCADA PC. What worked for me was contacting GE's support directly and explaining the situation. They were able to provide me with an alternative method to retrieve the license information. I'd strongly recommend getting in touch with them. Alternatively, you can check on some professional engineering forums or SCADA specific forums - you might find someone who can share the utility. Good luck with the upgrade!

Hey Ian, I totally understand how frustrating that situation can be. While it might be tough to get direct support from GE, have you tried reaching out to any user groups or forums dedicated to iFix SCADA? Sometimes other users might have community-supported tools or even insights on how to extract the data from your old USB. Additionally, checking to see if there’s a backup of your license information somewhere might also help—I hope you find a solution soon!

Hi Ian, I totally understand your frustration. Have you tried reaching out to GE support directly? Sometimes they can reissue the information based on your previous purchases or help you retrieve the necessary details. You might also want to check any email correspondence from when you initially got the license, as they sometimes include serial numbers in those records. Good luck!

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. What is the iKeyDiag utility for iFix SCADA software? - The iKeyDiag utility is a tool used to retrieve license information for iFix SCADA software, including serial numbers and license details.

FAQ: 2. How can I obtain the iKeyDiag utility for iFix SCADA software if it is no longer available from GE?

Answer: - If the iKeyDiag utility is no longer available from GE, you may try reaching out to GE support for alternative solutions or seek assistance from online forums and communities.

FAQ: 3. What should I do if my development license for iFix SCADA software is stored on an old USB key with no visible details?

Answer: - In such a case, you may need to use the iKeyDiag utility or similar tools to extract the necessary license information from the USB key to proceed with the SCADA PC upgrade.

FAQ: 4. Are there any alternative methods to retrieve the serial number and license information for iFix SCADA software without the iKeyDiag utility?

Answer: - You can explore other third-party tools or software that may help extract the license information from the USB key or contact the software vendor for assistance in retrieving the necessary details.

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