Logix5K V16.04.00 Error: Data Upload Incomplete with Internal Object Identifier (IOI) Issue

Question:

When attempting to save a project in Logix5K version V16.04.00 (CPR 9), an error message may appear: "Data upload did not complete. Internal Object Identifier (IOI) destination unknown." This results in the upload process failing, whether saving the project as a *.ACD or a *.L5K file (including tag values). However, saving as a .L5K file without uploading tag values does succeed. Do you have any insights or suggestions regarding this issue? Thank you!

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If you are experiencing issues with DrivesAOP on your computer, it might be beneficial to install the latest version. You can download the update at www.ab.com/support/abdrives/webupdate/software.html. This could potentially help resolve any problems you are encountering with your DrivesAOP software.

It seems there may be a potential issue with the DrivesAOP software on your PC. To troubleshoot, consider updating the software by visiting www.ab.com/support/abdrives/webupdate/software.html. I have not explored the functionality of DrivesAOP yet, as I am currently not using those specific features. However, I have successfully uploaded other PLCs on the network. Interestingly, a colleague alerted me to the issue, prompting me to investigate further. Initially, when attempting to connect to the PLC in question through RSLinx, it did not appear in the list. After closing the program and reopening it, the PLC finally appeared in the rack as expected. A screenshot has been provided below as evidence. Although the PLC is now visible, there was an initial hiccup where it did not show up on the first attempt. Thank you for your assistance and advice.

I recommended a solution found in a RA technote. Can you confirm if it is now functioning properly? If not, could you provide me with the specific error number or code that is being displayed?

In response to jkerekes' inquiry, I referenced a RA technote for the suggestion I provided. Have you tried implementing the suggestion? If not, could you provide the specific error number or code you are encountering? It appears that the issue mentioned is related to Rockwell drives, which I am not currently using. Therefore, there is no need for me to update anything. The error message displayed is only a messagebox with no further details available. Searching for error code 732-80042983 yields no relevant results. According to the help file, it states that "Some data may have been uploaded, but RSLogix 5000 can offer no additional information." This information may prove useful in troubleshooting the issue.

At times, I encounter errors when my connection to a network drive faces intermittent disruptions. Interestingly, I have noticed that these errors occur less frequently with the Ethernet/IP driver compared to the Ethernet Devices driver on my specific PC setup.

This error sounds like it could be rooted in an issue with your IOI path if uploading the tag values is resulting in a failure. It's worth checking to ensure the path correctly corresponds with your setup. If that's all good, there could be a corrupted tag causing your upload to fail. You could try isolating your tags and uploading them in batches to pinpoint the troublesome one. Another trick is to do a cross reference of your tags to ensure none of them are going unused or marked as unused, as this can sometimes cause complications as well. Hope you find a solution!

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Frequently Asked Questions (FAQ)

FAQ: 1. What causes the error message "Data upload did not complete. Internal Object Identifier (IOI) destination unknown" in Logix5K version V16.04.00?

Answer: Answer: This error occurs when attempting to save a project in Logix5K version V16.04.00, indicating a problem with the internal object identifier (IOI) destination.

FAQ: 2. How does the error impact the upload process in Logix5K V16.04.00?

Answer: Answer: The error prevents the completion of the upload process, resulting in a failure when saving the project as a .ACD or a .L5K file with tag values.

FAQ: 3. Is there a workaround for the upload failure issue in Logix5K V16.04.00?

Answer: Answer: One possible workaround is to save the project as a .L5K file without uploading tag values, as this method has been reported to succeed despite the error message.

FAQ: 4. Are there any insights or suggestions for resolving the Internal Object Identifier (IOI) issue in Logix5K V16.04.00?

Answer: Answer: It is recommended to investigate the specific circumstances leading to the IOI destination unknown error and potentially seek assistance from the software provider or community forums for troubleshooting steps.

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