I have been searching online for programming software for the Atlas Copco DMC drive series, specifically the DMC 50720 model, without any luck so far. The software I am looking for is called ECT Promotion. I reached out to Atlas Copco for assistance, but they were unable to help me. I am wondering if anyone on this forum has access to this software or can provide any guidance on where else to search. Any help would be greatly appreciated.
I was in search of PAM and SAM software from Danaher (previously known as Atlas Copco, formerly Socapel) and found a discussion about it in this forum thread: http://www.plctalk.net/qanda/showthread.php?t=124525 It appears that the software you are seeking has transitioned from Atlas Copco to Danaher, and then to Kollmorgen. I attempted to contact Kollmorgen's technical support via email, but did not receive a response. You may want to try reaching out to them by phone. Their website is https://www.kollmorgen.com/
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Have you tried reaching out to authorized distributors or service centers of Atlas Copco products in your region? Sometimes they might have access to these resources or at least be able to point you in the right direction. Additionally, you could explore online forums specialized in industrial automation and control, as users there might have faced similar issues with Atlas Copco's DMC drive series. Good luck with your search!
Have you tried checking out user forums or groups specifically dedicated to Atlas Copco products? Sometimes industry professionals can share resources or even have access to software that isn't publicly listed. Additionally, if you haven't already, reaching out to local distributors or service centers that handle Atlas Copco equipment might yield some leads—they often have connections or insight into obtaining specialized software like ECT Promotion. Good luck!
I haven't worked directly with the DMC 50720, but I remember a similar situation with another Atlas Copco product where I had to dig a bit deeper. Sometimes industry-specific software is not readily available online and is instead shared through distributor channels or specialized resellers. Have you tried reaching out to local distributors or service centers? They often have access to software and resources that might not be listed on official websites. Also, online forums dedicated to industrial automation can be a great place to ask—there could be someone sitting on a copy or a workaround. Good luck!
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Answer: Answer: The ECT Promotion software for the Atlas Copco DMC 50720 Drive Series can be challenging to find online. Some users have faced difficulties obtaining this software even after reaching out to Atlas Copco directly.
Answer: Answer: While the original poster mentioned reaching out to the manufacturer without success, it's unclear if any forum members have access to or have successfully acquired the ECT Promotion software. Further responses may shed light on this.
Answer: Answer: If contacting Atlas Copco directly did not yield results, other avenues to consider could include reaching out to industry-specific forums, online marketplaces, or seeking assistance from distributors or third-party software providers that specialize in industrial automation software.
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