I previously had no issues launching PLCsim, but now I'm getting an error message stating that a STEP 7 Professional License is needed to simulate the PLC. However, I do have a STEP 7 Professional license as confirmed in the Installed Software section under Help. Do you have any insight on why the system is not recognizing my license? Thank you.
Once the software is successfully installed, access the Automation License Manager to locate and access your stored license. This centralized system ensures easy management and organization of all licenses.
Relying on RClem's advice, it appears that the software is successfully installed on your system. To access your license, navigate to the Automation License Manager (ALM). Once open, a list of active licenses should be visible. Is this what you are seeing when you access ALM?
Mas01 mentioned that they previously had no issues launching PLCsim. It is possible that the trial period may have been activated unknowingly. When opening the ALM, Mas01 inquired about a list of active licenses appearing. To check, simply navigate to the C: drive using the left-hand tree view. Additionally, any expired trial licenses will also be displayed for easy identification.
According to JesperMP, it is possible that the trial period was activated. To check, navigate to the C: drive using the left-hand tree view. Any expired trial licenses will be displayed as well. Click to expand. Thank you for your help; here is what I found when I explored the C-drive.
I am experiencing confusion regarding my software versions. The Application Lifecycle Management (ALM) indicates I have "STEP 7 Basic", while the TIA Portal states I have "STEP 7 Professional" in the Installed Software section. Can anyone help clarify this discrepancy?
It sounds like you've certainly got the proper license, which is crucial. You might be dealing with a software glitch. Occasionally, system updates or other software installations can interfere with how the licensing is recognized. I would suggest trying a repair install of your STEP 7 software first. If that doesn't help, consider reinstalling entirely, ensuring you first back up any important project files. If that still doesn't solve the issue, it could be worth reaching out to Siemens' customer support.
That's indeed puzzling. Your system should recognize the license if it's properly installed. Sometimes these issues can occur due to update glitches or some miscommunication between the software components. You may try reentering the license details. If that doesn't work, I would suggest you to uninstall and then reinstall STEP 7 Professional. It's possible that an installation error is prompting this system issue. Remember to backup any important data before uninstalling though. Good luck!
It sounds frustrating to deal with license issues like that, especially when you're sure you have everything in place. Have you tried running the program as an administrator or checking if there are any updates for both PLCsim and STEP 7? Sometimes, even minor software updates or settings can cause these conflicts. Also, verifying that the license is still active and hasn't expired or been deactivated in your Siemens account could be worthwhile. If all else fails, reaching out to Siemens support may be the best move—they might be able to pinpoint the issue. Good luck!
It sounds like a frustrating issue! Have you tried running PLCsim as an administrator? Sometimes, permissions can interfere with license recognition. Also, ensure that your STEP 7 and PLCsim versions are compatible, as sometimes updates may cause glitches. If those don't work, it might be worth reinstalling the software or checking for any updates or patches available from Siemens that could resolve the licensing recognition issue. Hope you get it sorted out soon!
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: 1. Why am I receiving a PLCSIM error message stating that a STEP 7 Professional License is needed? - The system may not be recognizing your license even if it is confirmed in the Installed Software section under Help.
Answer: - You can try reinstalling the license, checking for any updates or patches, or contacting technical support for further assistance.
Answer: - Sometimes software updates, system changes, or licensing issues can cause PLCSIM to stop recognizing a valid STEP 7 Professional license.
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.