A customer has identified what seems to be a bug in the system. I implemented a popup notification designed to appear on-screen when a specific event occurs. However, if users click outside the popup, it remains visible. In contrast, when they use a navigation button to switch to a different screen, the popup disappears entirely. To verify that it has truly closed, I attempted using the CTRL-TAB shortcut to cycle through open windows, and the popup does not appear. Has anyone else encountered this issue?
In Southeast (SE) regions, a majority of windows undergo replacement. When you access a replacement window, any intersecting windows will automatically close, unless they are configured to Always Show.
User rdrast stated: The majority of windows in Southeast (SE) are designated for REPLACEMENT. When you access a replacement window, any intersecting window will automatically close unless it is configured to Always Show. I’m specifically searching for that option. Where can I find it?
If your newly configured display screen is set to the 'Replace' option in the Display Settings, it will automatically close any other open screens. To avoid this issue, you should opt for the 'Overlay' setting instead of 'Replace'. However, it's important to note that with this approach, the previous screen (which is not a popup) will remain open in the background. To resolve this, you will need to include an additional command to close that specific display.
Not interested in pursuing that option. My goal is to ensure that the popup remains ALWAYS visible on top of other windows until it is closed.
Unfortunately, there isn’t a dedicated "Always on Top" feature available. However, as Asrleon suggested, you can utilize the Overlay option found in the popup menu. After that, it's necessary to confirm whether the popup is currently open in the next display iteration and adjust its position to the forefront. Additionally, you can retrieve a list of all visible displays using VBA (Visual Basic for Applications). This approach helps ensure that your popup remains prominently visible.
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: - The popup notification remains visible when users click outside of it. However, it disappears entirely when a navigation button is used to switch to a different screen.
Answer: - You can use the CTRL-TAB shortcut to cycle through open windows. If the popup does not appear in the list, it has been confirmed as closed.
Answer: - Based on the customer's observation, this behavior appears to be a bug, as the expected functionality would be for the popup to close when clicking outside of it.
Answer: - The original poster is inquiring if others have encountered the same issue, suggesting that it might be a common problem, but the thread does not provide additional confirmations from other users.
Answer: - While a specific workaround was not provided in the thread, using the navigation button to switch screens seems to effectively close the popup. Ensuring that the popup window settings are correctly configured might also help mitigate the issue
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.