CageFreeBMW mentioned that there are various versions of panelviews available. It is noted that FactoryTalk View is compatible with units starting with 2711P-****. However, for units labelled as 2711-****, it is believed that only PanelBuilder can be used. Upon inspection of the pallet, it was confirmed that all units are of the 2711 series.
Do not worry, these tools can be valuable resources for learning and may even have some monetary value. I have successfully used PanelBuilder 32 on a Windows XP virtual machine without any issues in the past. Surprisingly, I recently used it on a Windows 11 23H2 laptop without a virtual machine and had no trouble with uploading or downloading. Unfortunately, I do not have access to the laptop at the moment to check the exact versions I am running, but I believe they are the latest versions available from Rockwell's PCDC. It is important to note that the PanelView Classics require a different serial cable than the PLCs. From what I remember, PLCs use a null modem cable while PanelViews require a straight-through cable. You can search online for a pinout guide to ensure you have the correct cable connections.
OkiePC mentioned that while using Panelbuilder 32 version 3.83.01 on Windows 10, the only problem encountered was with the RSLinx driver during Upload/Download and the non-functional Help file. Fortunately, solutions are available for both issues. Searching the forum for the RSLinx driver problem reveals a specific dll replacement fix. Additionally, there are shared drive notes available for resolving the Help file malfunction.
It is anticipated that these same fixes should be effective for Windows 11 as well. One common issue faced is connectivity problems when trying to connect to the panelview. This could be due to incorrect cables or improperly configured drivers. Given the numerous variations, it can be overwhelming for beginners. Any assistance or tips provided by the community are greatly appreciated, and the troubleshooting process will continue until a resolution is achieved.
When the software successfully opens, it indicates a positive sign. Ensure that you are using a straight thru cable. How are you connecting to your PC - through the built-in serial port or a USB to serial adapter? If using the latter, it's advisable to access Device Manager and verify the COM port assigned to the adapter. For example, my built-in serial port is COM1, while my adapter is either COM4 or COM5. Make sure to select the DF1 driver in RSLinx. During the auto-configure process, monitor the baud rates as it scans. Recently, I encountered a situation where the autoconfigure was unsuccessful, but it stopped at 19200 baud rate, indicating successful communication. Verify the DF1 driver in RSWho to see if the PanelView appears in the list automatically.
In order to troubleshoot connectivity problems effectively, we require the complete part number of the specific Panelview device experiencing issues. Given the numerous variations and limitations, the accuracy of the part number is crucial for a successful diagnosis.
The PV # is 2711-k6c20 Rev A. I am attempting to connect a USB to Ethernet converter to the Ethernet port on the PV. I have configured Rslinx drivers for Ethernet IP and Ethernet, but the device is not appearing on rswho or is being recognized as an unrecognized device. Could this be due to a faulty Ethernet port on the PV?
Are you aware of the IP address for the Panelview device? Have you experimented with the RSLinx Ethernet Devices driver? This particular driver necessitates manual listing of the devices you wish to connect to via their IP addresses. A helpful resource is the "PanelView Standard Operator Terminals User Manual" (Publication 2711-UM014G-EN-P), where you can easily locate specifications by searching for your part number. The K6C20 model features a keypad, RS232 printer port, and Ethernet/IP support. In the past, a PCMCIA adapter and a 2MB compactflash card were sufficient for loading files into a Panelview Standard. However, these items are now challenging to find and use in modern times.
When working with PanelView terminals, it is crucial to pay attention to the panelview version number. Different versions require specific PanelBuilder software for programming. For example, 3.83.01 will not be compatible with firmware 2.3, necessitating an upgrade from 1.2 to 2.4 and then to 4.6. While my recollection of the exact versions may be a bit fuzzy, obtaining the necessary software is still beneficial for learning purposes. If you no longer need the terminals, consider selling them to reputable companies like Santa Clara Brands or Radwell.
OkiePC inquired about the IP address of the Panelview and suggested trying the RSLinx Ethernet Devices driver, which requires manually listing the devices to access them by IP address. The "PanelView Standard Operator Terminals User Manual" (Publication 2711-UM014G-EN-P) can provide valuable information on this topic. By searching for your specific part number in the manual, you can easily find its specifications. I have already tried the IP address method but it showed up as unrecognized, while the alternative driver configuration did not appear at all.
Are you seeing a yellow question mark or a red X icon in RSLinx? If you're seeing the yellow question mark, it could indicate that your RSLinx installation is missing the necessary EDS file for identification. To check your RSLinx version, click on Help, then About. Let us know which version you are running. This information will help troubleshoot the issue.
For your reference, here are the options available for a 2711-XXX20 model. (refer to the image) GIT/Mark offers a USB solution with the Allen Bradley PanelView USB 2711-NC13 2711-NC14. It has been some time since I last interacted with this, but PB32 functions properly on Windows 10 Pro for program access and editing. However, I have not attempted uploading or downloading on Windows 10 Pro before. Previously, I used a 9300-USBS and a standard serial cable on Windows 7 Pro, but I cannot recall if I needed a null modem/gender changer for the serial cable I used then. I had to downgrade RSLinx to a version below 3.9 for uploading/downloading purposes. I am unsure if there have been any improvements in RSLinx since my last interaction. It is worth noting that PB32 has been discontinued for a considerable amount of time.
In the discussion, padees mentioned the options available for a 2711-XXX20 model, along with a USB rig by Allen Bradley PanelView USB. They discussed compatibility with Windows 10 Pro for opening and editing programs, as well as past experiences with uploading and downloading using older versions of RSLinx. OkiePC suggested checking the RSLinx version for a missing EDS file issue if a yellow question mark appears. The topic also touched on the challenges of working with multiple PanelViews obtained from auctions.
If I were in your shoes, I would recommend thoroughly evaluating and testing old hardware before selling the operational pieces on popular online platforms like eBay. Many businesses are in need of upgraded technology but struggle to make the switch, resorting to purchasing used equipment to keep operations running smoothly.
I recall a situation from last year where a company paid nearly $2,000 for a 2711-K5A5 PV550 on eBay, only to discover that the product was not as advertised. Despite the challenges, I was able to assist by providing a backup program which enabled the business to resume operations successfully. It is crucial to be cautious when purchasing refurbished items online.
To easily access the Electronic Data Sheets for Rockwell Automation products, visit the Product Compatibility and Download Center. On the left side of the page, click on Electronic Data Sheets and use the search bar to find the EDS Files. Replace the search term with "2711" and locate the item "00010018*.EDS for 2711, 2706 Human Machine Interface" for download. If the file ends with an .exe extension, run it to download and save a folder full of EDS files on your C drive under "RA\EDS". Afterwards, search for the Hardware Installation Tool or EDS Installation Wizard in your Windows Start menu. Run the program and choose the "Register a directory of EDS files" option, then add the "C:\RA\EDS" folder to the program. This process should resolve any issues with the yellow question mark in RSLinx and enable the Ethernet Devices driver to function properly.
OkiePC suggested visiting the Rockwell Automation Product Compatibility and Download Center to find the necessary Electronic Data Sheet (EDS) file for a 2711 or 2706 Human Machine Interface. By searching for "2711" in the EDS Files section, users can locate the specific file needed for download. Once downloaded, running the file will populate a folder on the C drive with EDS files under "RA\EDS."
To complete the installation process, users can search for and run the Hardware Installation Tool or EDS Installation Wizard through the Windows Start menu. By selecting the option to register a directory of EDS files and adding the previously downloaded folder path ("C:\RA\EDS"), users can resolve the yellow question mark in RSLinx and potentially enable the Ethernet Devices driver to function properly. Despite encountering difficulties finding the installation wizard or hardware install program, users may still locate the PV with an Ethernet driver in RSLinx and verify its connection status as "attached."
DustyC mentioned that although they have the IP address, they are encountering issues with recognition when trying a specific method. The other driver configuration is not appearing at all. The key question is if there is proper communication set up. It is important to know the PanelView IP and confirm the IPv4 settings on the PC. Testing if the PanelView IP can be pinged in the command prompt is crucial. Since networking seems to be a challenge, ensuring that the PC can connect to the PV should be the first step before attempting any other troubleshooting methods.
Upon testing, I attempted to ping with 4 attempts resulting in 4 losses. Interestingly, disconnecting the ethernet cable triggered a switch in the PV message from "attached" to "no link", displayed in a prominent blue pop-up window.
If you are unable to ping it, it is puzzling how it receives a yellow question mark in RSLinx. Prioritize addressing your network issues. Here is a snapshot of the EDS tool interface on my computer. Clicking "open file location" reveals a file located at C:\Program Files (x86)\Rockwell Software\RSCommon\RSHWare.exe. Ensure the functionality of your network before proceeding.
In a recent test, DustyC found that pinging resulted in 4 tries sent and 4 lost. Interestingly, unplugging the ethernet cable caused the PV message to change from "attached" to "no link" in a large blue pop-up window. Despite this message, it is possible to have an ethernet cable link without a direct connection between devices on a network. To resolve this issue, it is important to check the Panelview's IP address settings and the network settings on the PC using the USB to ethernet adapter. Once these settings are properly configured, you should be able to view it in Linx.
Can firewalls lead to issues and complications?
It's highly unlikely that any recent installation of RSLinx Classic would not already have an Electronic Data Sheet (EDS) installed for a 2711 PanelView Standard-20 (EtherNet/IP) device. If the device is showing up as "unrecognized," it might be due to using the add-the-ip-to-a-table Ethernet Devices driver, leading to the "Unrecognized" status with a red X.
To troubleshoot, start by connecting your device to an unmanaged Ethernet switch and ensuring that both your PC and the PanelView have link lights on the switch port when plugged in. Check the PanelView's configuration menus to verify or set its IP address. If you need guidance on accessing these menus, refer to the user manual or Knowledgebase about rebooting and accessing menu options.
Next, PING the PanelView's IP address from a Windows CMD prompt or PowerShell. Issue an ARP command from the same prompt and look for the MAC ID of the PanelView in the ARP table. Use the PowerShell command "test-netconnection" to test if your PC can establish a connection to the PanelView's EtherNet/IP protocol stack (replace "syntax" with the PanelView's IP address).
It's important to note that firewalls, VPNs, and similar security measures can interfere with the broadcast packets used by the "EtherNet/IP" driver. Therefore, it's recommended to complete these basic troubleshooting steps first.
Please be aware that the PanelView device does not support an embedded Webserver, VNC, Telnet, or SSH. You should only be able to PING it and utilize TCP Ports 2222 and 44818 for communication.