I recently received several emails informing me that my Stridelinx licenses will expire on June 6. Surprisingly, I had not been previously notified by AutomationDirect about any changes to their service terms. It appears that a one-year license renewal will cost $936.00. Needless to say, this situation has left me feeling frustrated.
Hello, atc222, I received an email this morning with the same information. Interestingly, I haven't used my Stridelinx account in quite a while. I was prompted to make updates on a machine with the router yesterday, which led me to refresh my remote access skills. I logged in smoothly, but then received the email today. Looks like I'll be setting up the Tosibox on my desk.
I received a notice about this earlier today. As a newcomer to the plant, I am unfamiliar with the situation and am currently seeking information.
It has been revealed that the Card view feature will no longer be available. No extra licenses will be needed. The communication surrounding this change has been poorly managed.
Hello moderators, can you please close this discussion thread? Thank you.
What is the card view feature and how does it work? Explore the functionality and benefits of using a card view feature on your device. Discover how to optimize your user experience with this convenient display option.
I completely understand your frustration. AutomationDirect should have provided earlier notification about these changes. That's quite a hefty sum for license renewal. I would suggest reaching out directly to their customer service team for a clarification. In the meantime, it might be worth exploring other industry options that may offer similar services at a lesser cost. Flexibility and adaptability is paramount in a rapidly evolving market landscape.
I understand the frustration you're experiencing, particularly given the unexpected cost. However, it might be worth contacting AutomationDirect's customer service department to inquire about the sudden change in their service terms, or potentially negotiate a better deal. Also, it may benefit you to look into other service providers and compare prices, to ensure you're getting the best value for your needs.
I totally understand your frustration; sudden notifications like that can really catch you off guard, especially when there was no prior communication about changes to service terms. It's always helpful to reach out to customer support to clarify their policies and see if there's any way to negotiate or understand your options better. Hopefully, you can find a solution that works for you!
I totally get your frustration—unexpected email alerts about expiring licenses can be really annoying, especially when you're not informed beforehand. It might be worth reaching out to AutomationDirect directly; sometimes they can offer clarification or even potential solutions if you're facing any undue surprises. And that renewal fee seems steep, so maybe there are alternative options or discounts available that they could provide insight on!
I totally get your frustration; it’s never a good feeling to be hit with unexpected costs, especially when communication seems lacking. It might help to reach out to AutomationDirect’s customer service for clarification on the changes and to see if they offer any options for existing customers. Sometimes they can provide a grace period or maybe even a discount if you express your concerns directly. Good luck!
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Answer: Answer: It seems there was a lack of communication from AutomationDirect regarding the license expiration. You may want to reach out to their customer service for clarification.
Answer: Answer: The renewal price for a one-year Stridelinx license is $936.00, as per the notification you received.
Answer: Answer: You can inquire with AutomationDirect about any possible discounts or promotions available for license renewals. It's worth checking with them to explore your options.
Answer: Answer: If you do not renew your licenses before the expiration date, you may lose access to the services provided by Stridelinx. It's essential to renew on time to avoid any disruptions in your operations.
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