Hello everyone, I have some questions regarding tracking maintenance breakdowns in an automotive manufacturing factory that operates on three rotating shifts. Each shift consists of four individuals equipped with radios to communicate with maintenance when a machine malfunctions. Previously, we utilized Microsoft Access to record details such as the worker assigned to the repair, the actual downtime of the machine, time spent on the repair, parts used, and descriptions. With SAP's iw21 system, we can now easily document parts, descriptions, and equipment, but we are seeking a way to track specific individuals involved in the repairs. While we can search by the "Created by" field, how can we track individuals like Bob who may not be the ones filling out the reports? Additionally, I am looking to connect with companies near Toronto, Canada, who also use SAP for similar tracking purposes to potentially visit with my supervisor. Thank you.
When creating notifications, do you check the breakdown field to track tasks? Are operations used in work orders to assign specific tasks to individuals? If the report is completed by someone other than the person who performed the job, consider entering the craftsman's name in the operations section. If necessary, you can also add it to the long text field in operations as a temporary solution. Do you receive technical support from SAP Plant Maintenance for resolving technical issues like this?
Hello MAPMAINTENANCE, at our organization, we utilize SAP's IW21 for handling malfunction reports with a configuration (M2) specific to a custom notification type N1. Equipment is categorized based on equipment class, simplifying the process of coding failures through catalog profiles. This system also captures details such as who reported the breakdown, repair duration (useful for Mean Time To Repair statistics), and automatically generates a ZBRK work order type that is promptly released. This allows technicians to add necessary parts to the work order, create a picklist, and easily retrieve parts from storage. Additionally, technicians can record their time and perform goods movements (GI) using IW41. However, extracting this information effectively poses a challenge. It is essential to identify lagging indicators to validate data accuracy, such as ensuring all technicians allocate 100% of their time to work orders. Monitoring MTTR of breakdowns and analyzing hours worked by work type (corrective, preventive, unplanned/emergencies) is crucial. While standard SAP training may not provide this level of insight, CRL training could be beneficial. To optimize data management, we enlisted the assistance of a consultant from Utopia to streamline our master data structure for easier breakdown coding. Adhering to disciplined practices and consistently validating data remains key to success.
Hi there! You should consider implementing SAP's Plant Maintenance (PM) module further. It's incredibly comprehensive and should be able to handle the tracking of individual workers involved in repair tasks. For an employee like Bob, the system can track Order Operations, where you can assign maintenance/rework orders to specific individuals. You can then run specific reports to see which tasks/orders Bob has been assigned. As for connecting with companies near Toronto, Canada that also uses the SAP PM module, I'd recommend reaching out through LinkedIn groups or even SAP's own community network. Given the wide usage of SAP, I'm sure there are many companies near Toronto who would be willing to share their experience and facilitate knowledge exchange. Hope this helps!
It seems you're seeking a more detailed tracking feature within the SAP system, similar to what you had with Microsoft Access. One solution could be assigning each team member a specific code or identifier, which can be included in the report, regardless of who actually fills it out. This way, you can track individual involvement accurately. As for your request about local companies using SAP, you might want to attend local SAP user group meetings or industry-specific conferences in Toronto where you'll likely find organizations using SAP for their operations. You can also utilize LinkedIn or other business networks to connect with the companies using this system in your area.
Hi! It sounds like you're trying to use SAP primarily as a tracking tool, which is definitely feasible, but a bit tricky for more specific variables like individual contributions to maintenance. One potential solution could be to leverage custom fields within SAP, where you can assign the names of the individuals working on repairs. However, this would require a process change, such as ensuring that those using the radios also communicate the names of the workers involved. As for your second point, I don't know any contacts in Toronto specifically, yet I'd recommend joining a local SAP user group. It’s a fantastic way to network and could potentially help with organizing your visitations. Good luck!
Hi there! It sounds like you're making great strides in optimizing your tracking system with SAP. For your specific query about tracking individuals like Bob who aren't directly creating the report, you might want to consider implementing a secondary documentation process where team members log their contributions to repairs in a shared log or an additional custom field in SAP itself. This way, you can cross-reference actual repair actions with reports filed. As for connecting with other companies, perhaps checking local SAP user groups or forums could provide some leads. Good luck, and I hope you find some valuable insights on your visit!
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Answer: - In this scenario, where individuals like Bob may not be the ones filling out the reports, one way to track specific individuals involved in repairs is by utilizing a system that allows for assigning tasks or tagging team members to specific maintenance activities. This can help in keeping a record of who was involved in each repair task.
Answer: - When tracking maintenance breakdowns, it is essential to record details such as the worker assigned to the repair, actual downtime of the machine, time spent on the repair, parts used, and detailed descriptions of the issues and repairs performed. This information can help in analyzing trends, identifying recurring problems, and improving maintenance processes.
Answer: - To connect with companies near Toronto, Canada, that use SAP for similar tracking purposes, one approach could be to reach out to local industry associations or SAP user groups in the area. These organizations may facilitate networking opportunities and provide insights into companies using SAP for maintenance tracking in the automotive manufacturing sector.
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