Hello everyone! I recently replaced a remote using the a1734-AENTR series C. After configuring the IP address and number of slots, it seemed like the issues were resolved as I can successfully ping it on the network. However, I am still unable to control the elements of the remote through the supervisory system. Additionally, the Network Status LED only flashes green. I suspect that the communication error may be due to the firmware difference between the old version (6.012) and the new version (7.01) installed. Is it possible to downgrade the firmware from 7.01 to 6.012? Thank you for your help!
When using this remote for the PLC, be aware that the module may have precise keying options. If revisions are altered while precise keying is enabled, the behavior will mirror this process. To adjust this, you can switch the keying to a compatible setting in the module properties.
After confirming the migration of the project to Studio 5000 Designer version 32, I attempted to add a 1734-AENTR C series module for testing purposes. However, I noticed that it is not listed as an option, with only series A and B available. I am currently investigating ways to update the catalog as I have already verified compatibility of the products on the Rockwell website.
Unfortunately, I am encountering difficulties accessing the module properties within Studio 5000 as a yellow question mark is displayed in place of the module icon. I plan to integrate this C series into Studio 5000, which may be impacted by a firmware mismatch. The original module had firmware version 6.01, while the new module is running on version 7.01. I will attempt to resolve this issue by utilizing ControlFlash Plus to downgrade the firmware from 7.01 to 6.01.
While downgrading may appear to be a quick fix, the optimal solution for long-term success is to visit Rockwell's product compatibility and download center. By downloading the add-on profiles and EDS for a 1734-AENTR Series C v7.01, you can ensure seamless integration and maximize performance.
As per edrHeihel's statement, there seems to be an issue with accessing module properties in Studio 5000, indicated by a yellow question mark replacing the module icon. To address this, I plan on integrating the C series into my Studio 5000 software. It is possible that the discrepancy lies in the firmware versions, with the replaced module at 6.01 and the new one at 7.01. To resolve this, I will attempt to use ControlFlash Plus to downgrade the firmware from 7.01 to 6.01, although caution should be taken when flashing across different series. It is advisable to follow the previous suggestion and download the latest AENTR profile for a smoother integration process.
Hey there! It certainly does sound like a firmware compatibility issue between your AENTR module and the supervisory system. While downgrading firmware from 7.01 to 6.012 is technically possible, it's a risky move that might result in irreversible damage. Instead, I'd recommend contact the manufacturer or consulting their tech-support about your issue. They might have patches or updates for your supervisory system that resolves the compatibility issue with the newer firmware. It's always a safer route to proceed. Good luck!
Hello there! I agree with you that the discrepancy between firmware versions could be the root cause of your problem. Downgrading firmware can sometimes resolve such issues. However, it's worth also checking if there's a compatibility issue between your supervisory system and the new remote you installed. The flashing green LED commonly indicates that there's an issue with the device communication, so it definitely sounds like a firmware or compatibility issue. You might want to check your manufacturer's guidelines or reach out to them for further support on this.
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Answer: Answer: The green flashing Network Status LED indicates a network communication issue. It's important to troubleshoot this to ensure proper functionality.
Answer: Answer: If you can ping the remote successfully but can't control elements, there might be a communication error. Check for firmware differences between the old and new versions, as this could be a potential cause.
Answer: Answer: Depending on the specific model and compatibility, it may be possible to downgrade the firmware. However, it's essential to follow manufacturer guidelines and ensure compatibility to avoid any potential issues.
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