Troubleshooting 1756-IF8I/B Module Yellow Question Mark Issue with RSLinx

Question:

I am encountering an issue with my 1756-IF8I/B module appearing as a yellow question mark in the RSLinx tree. I am currently investigating how to resolve this issue, but I am unsure about obtaining the necessary files for it to function properly. It seems that I require an EDS file or add-on, but I am having trouble downloading them successfully. I am confident in using the EDS Hardware Installation Tool once I have the files, but I am struggling to locate them. Even after downloading what I thought were the EDS files, I am unable to find any files with a .eds extension after exploring them.

Top Replies

Utilize the DMK extractor tool included in Rockwell Studio to extract files. Ensure that the zip file contains an mpsetup.exe for installation. However, depending on your browser, you may receive the raw DMK files instead.

Robertmee recommended using the dmk extractor tool included with Rockwell Studio to convert raw dmk files to eds files. The zip file should contain an mpsetup.exe for installation, but at times, browsers may only download the raw dmk files. After using the dmk extractor tool, it may be unclear where the extracted file is saved since it completes the process quickly. Running the mpsetup.exe installs the EDS file for Rockwell products, ensuring the correct one was downloaded. Share your experience with browsers that successfully bypass this issue.

The dmk/mpsetup is designed for AOP systems that include embedded EDS information. Most newer modules do not have an associated EDS *.eds file, leading to inconsistent downloads when using Chrome to obtain the zip file with the mpsetup.

Robertmee mentioned that the dmk/mpsetup is specifically for the AOP containing embedded EDS information. Most newer modules do not have an EDS *.eds associated with them, leading to inconsistent results. While Chrome typically downloads the zip file with the mpsetup, there are occasional exceptions. Thank you for sharing your insights and expertise!

It sounds like you're on the right path in trying to resolve the issue. For the 1756-IF8I/B module, you'd need EDS files which look like you're aware of. But if you're unable to locate the downloaded .eds file, it's likely it's being saved in a different folder or it may not be downloaded fully. Check your browser's download settings to see where incoming downloads are being saved. Also, ensure you're downloading from the Rockwell Automation site as they provide the correct and complete EDS files. If you're still struggling, try resetting the module using RSLinx; sometimes it just needs a quick refresh to recognize the installed EDS.

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Frequently Asked Questions (FAQ)

FAQ: 1. Why is my 1756-IF8I/B module showing up as a yellow question mark in RSLinx?

Answer: Answer: The yellow question mark indicates a communication issue or missing driver for the module in RSLinx.

FAQ: 2. What files do I need to resolve the yellow question mark issue with my module?

Answer: Answer: You may need an EDS file or add-on to properly configure and communicate with the 1756-IF8I/B module.

FAQ: 3. How can I obtain the necessary EDS files for my module?

Answer: Answer: You can typically download EDS files from the manufacturer's website or use the EDS Hardware Installation Tool to install them.

FAQ: 4. Why am I having trouble downloading and locating the EDS files for my module?

Answer: Answer: Ensure that you are downloading the correct EDS files compatible with your specific module and version. Look for files with a .eds extension after downloading.

FAQ: 5. How can I use the EDS Hardware Installation Tool to resolve the yellow question mark issue?

Answer: Answer: Once you have the correct EDS files, use the EDS Hardware Installation Tool to install them and properly configure the module for communication in RSLinx.

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