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Troubleshooting Alarms and Events Setup Issues in FactoryTalk View 13

Question:

Hello everyone, I've encountered an issue with my Alarms services following the installation of Visual Studio. I have attempted to resolve the issue by repairing Studio Enterprise FT Alarms and Events and restarting the Rockwell Alarm Server service, but unfortunately, the issue persists. Every action I take seems to have no effect on my FTView software. When attempting to open the Alarms and Events Setup, I encounter difficulties. Here is the current status of my server. Have any of you faced a similar issue before or do you have any knowledge base suggestions to share? Your assistance would be greatly appreciated. Thank you for understanding my situation.

Top Replies

While I don't have personal experience with this issue, I recommend trying to install a patch from Rockwell. This could potentially resolve the problem you are facing.

Although I don't have personal experience with this issue, you may want to consider installing a patch from Rockwell as a possible solution. I recently tried applying the latest roll-up patch for 2024, but unfortunately, it did not resolve the issue. My last resort may be to reinstall FTV. Thank you for the advice.

Dhimas expressed gratitude for the suggestion but mentioned that even after applying the latest roll-up patch 2024, no changes were observed. As a last resort, considering re-installing the FTV for potential resolution. That could be the ultimate option to consider, as the last resort. LMAO.

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Frequently Asked Questions (FAQ)

FAQ: 1. I am facing issues with the Alarms services in FactoryTalk View after installing Visual Studio. How can I resolve this?

Answer: Answer: Try repairing Studio Enterprise FT Alarms and Events and restarting the Rockwell Alarm Server service. If the issue persists, seek further assistance from the community or Rockwell's support.

FAQ: 2. Why am I encountering difficulties when trying to open the Alarms and Events Setup in FTView software?

Answer: Answer: This could be due to various reasons, such as compatibility issues, corrupted files, or misconfigurations. Try troubleshooting steps like checking software versions, reinstalling components, or reviewing system settings.

FAQ: 3. What should I do if actions taken to resolve Alarms and Events setup issues have no effect on my FTView software?

Answer: Answer: Consider reaching out to the Rockwell Automation support team for advanced troubleshooting steps. They can provide guidance based on your specific setup and configuration.

FAQ: 4. Have others faced similar Alarms and Events setup issues in FactoryTalk View before?

Answer: Answer: Yes, it's not uncommon for users to encounter challenges with alarms and events setup. Engaging with the Rockwell community forums or knowledge base can help you find solutions based on shared experiences and best practices.

FAQ: 5. How can I ensure that my server's status is optimal for Alarms and Events setup in FactoryTalk View?

Answer: Answer: Regularly monitor server performance, check for any system updates, and

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