Hello everyone, I am currently dealing with an issue regarding my Kinetex 5700 2198-D032-ERS3 module equipped with a VLP-B1002M-P Motor. We recently upgraded the gearbox from a 40-1 to a 60-1 due to torque concerns. Despite making these changes and adjusting the axis ratio to 60-1 in the PLC, the system is now indicating that the axis is not configured. I have carefully reviewed all settings but am unable to identify the root cause of this problem. I have attempted to perform an autotune, but the message received is "Axis Not Configured" and the Safety State shows as Unknown with no motion connection. Any suggestions or insights would be greatly appreciated. I am using RS Studio v30 for this setup. Thank you, Eli.
Is the drive still indicating its online connection status? If you're not receiving any responses from the axis in your project, it's possible that your project has become corrupted. If you only modified the ratio and downloaded it, first verify that the part numbers exactly match what is currently installed. It's important to not make assumptions and to physically check for accuracy. AB emphasizes revision numbers, with Revision A being distinct from Revision B. This attention to detail is crucial for reproducing your issue accurately.
Seth350 inquired about the drive's online connection status. If there is no response from the axis in the project, it may indicate a corrupted project. Before making any changes, ensure that the part numbers exactly match what is installed. It is important to verify this physically, as Revision A differs significantly from Revision B in AB. This should help to troubleshoot and address the issue at hand. I appreciate the suggestion and plan to give it a try. - Eli
Thank you, team! I successfully identified the issue - one of the axes was inadvertently disconnected on the dual-axis controller. Ready to get back to work at the TESLA Gigafactory and keep things running smoothly! - Eli
Thank you for responding with the reason, that's a great deal!
I encountered a similar problem when I discovered that one of the drives in my motion group had an invalid safety network number. To fix this issue, I went to the general tab of the module properties in the IO tree and regenerated the safety network number.
Hi Eli, are you sure the issue isn't related to the feedback resolution settings? When changing a gearbox ratio, the whole system's perception of position and speed alters, so you might need to adjust the feedback resolution within the PLC to match the new mechanical changes. Check that you have correctly reprogrammed the module to understand this new configuration - specifically, that the motor and gearbox are now a 60:1 ratio. The error message you're seeing could be the system telling you that the changes haven't been accurately conveyed to the module. It sounds like a tricky situation, but I hope this information is of some assistance, and good luck!
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Answer: Answer: The issue of the axis not being configured could be due to a mismatch between the configured axis ratio in the PLC and the actual gearbox ratio. Double-check the settings to ensure they align correctly.
Answer: Answer: To troubleshoot this issue, you can try verifying the motor and axis configuration settings, ensuring the correct motor parameters are entered, and checking for any communication errors between the PLC and the motor drive.
Answer: Answer: If the autotune process is failing with the "Axis Not Configured" message, you may need to review the motor and axis configuration parameters, verify the motor connections, and ensure proper communication between the PLC and the motor drive. Additionally, check for any errors or warnings in the system logs that could provide more insights into the issue.
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