Troubleshooting BootP Utility Issue on Windows 10 Pro

Question:

I have dedicated significant time to troubleshooting this issue, but to no avail. Despite having a relatively new laptop operating on Windows 10 Pro, I am unable to utilize the BootP Utility or the Ethernet/IP Address Commissioning Tool due to an error regarding port 67 being occupied by svchost. Unfortunately, simply closing the process does not resolve the issue.

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For KB BF17562, the access level is set to Everyone on the Rockwell Automation website. Click here for more information: https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/36282/loc/en_US#__highlight.

It's quite amusing that certain software installations, like an HP printer utility, may sneakily install a BootpServer or a combination of DHCP/Bootp without notifying the user. If you encounter this issue, please report it so that the responsible party can be identified. It's impressive how easily techconnect guides you through stopping the process using the Task Manager: pointing the aim, activating the slide, and pulling the trigger.

The solutions provided in this technical note may seem unreasonable, but considering it's Rockwell, it's not surprising. One suggestion is to download the latest version of the utility (3.05), which I have attempted multiple times without success. I have discovered that my system has internet connection sharing enabled, and I am unable to disable it without first disabling another process. This temporary fix is far from being a permanent solution. It would be greatly appreciated if Rockwell could address this issue more effectively. Interestingly, none of my network connections have the option "Allow other network users to connect through this computer's Internet connection" checked.

I encountered a similar problem where I received an error message about the port being in use while trying to use Keyence's IP setting tool (BootP). Fortunately, I was able to resolve this issue by using a handheld IP setting device from plccable.com. Although it was frustrating to have to search for an alternative solution instead of using my laptop, the handheld device proved to be effective.

I am curious if using RA's standalone version will yield better results. Unlike before, I was able to successfully launch it without encountering any port usage errors. Download the latest version here: https://bootp-dhcp-server.software.informer.com/download/

It sounds like another service is using port 67 and causing this issue. Svchost can govern many services, so it could be any number of things. You might want to check your DHCP Server settings since port 67 is typically used for DHCP. You may need to disable the server or configure it to use a different port. It's a bit of a complicated process, but there are plenty of good guides out there if you search online. Be mindful though - tweaking this may affect other functionalities of your system so always ensure to create a system restore point before you start any changes.

I understand how frustrating this issue can be. It seems you might be dealing with a service that is using port 67, and it's clashing with the utilities you're trying to operate. You might need to identify which specific service within svchost is occupying this port. You can use a command-line tool like 'netstat -abno' run as Administrator to pinpoint the specific service. Once identified, you'll need to stop this service, free up the port, and then attempt to launch your utilities. Proceed with caution though, as manipulating system services could potentially impact other functionalities.

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. Q: Why am I unable to utilize the BootP Utility on Windows 10 Pro? If you are encountering an error stating that port 67 is occupied by svchost, this can prevent the BootP Utility from functioning properly.

FAQ: 2. How can I resolve the issue of svchost occupying port 67?

Answer: Simply closing the svchost process may not resolve the issue. Further troubleshooting steps may be required to free up the port and allow the BootP Utility to function.

FAQ: 3. Is this issue specific to certain laptop models or Windows versions?

Answer: The issue with svchost occupying port 67 can occur on various Windows 10 Pro laptops, regardless of the specific model. It is important to address the port occupation to enable the BootP Utility's functionality.

FAQ: 4. Are there alternative methods to commission Ethernet/IP addresses if the BootP Utility is not working?

Answer: In cases where the BootP Utility is not functional due to the port 67 issue, exploring alternative tools or methods for commissioning Ethernet/IP addresses may be necessary.

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