Hello everyone, I am currently facing an issue with Cimplicity 8.2 where the PTDL_RP process is not running after the server Scada restart. As a result, the process is unable to connect to the database using ODBC. Can anyone provide guidance on resolving this issue?
Greetings, I am currently operating Cimplicity 8.2. Since the recent Scada server restart, the PTDL_RP process has been unable to function properly. As a result, it is unable to establish a connection to the database through ODBC. I am seeking assistance in resolving this issue. Any advice or assistance you can offer would be highly valued. Thank you in advance for your support.
Check your ODBC connections used by Cimplicity. Based on the error messages, it appears that you should have a connection named ANF_CH1.
I've experienced a similar issue with Cimplicity before! Perhaps you could try checking the ODBC connection settings. It might also be useful to look at the system logs for any error messages related to the PTDL_RP process not running. Additionally, ensure that all the prerequisites and necessary services are up before starting the Scada server. If these don't work, the issue might be more complex and require professional technical support.
Hey there! It sounds like the PTDL_RP process might not be initiating correctly. I recommend checking if the ODBC connection details are accurate first. Sometimes after a restart, system parameters can reset and cause issues like these. Then make sure Cimplicity has the appropriate permissions to access the database. If this doesn't resolve the issue, you could try re-installing the ODBC driver or look into patch updates for Cimplicity, especially if this is a known bug in the version you're using. If all fails, it might be worth reaching out to their customer support team. Hope this helps!
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Answer: Answer: The PTDL_RP process may not be running after a server Scada restart due to various reasons such as configuration issues, connection problems with the database using ODBC, or system errors.
Answer: Answer: To troubleshoot the PTDL_RP process not running in Cimplicity 8.2, you can check the configuration settings, ensure the ODBC connection to the database is working correctly, review system logs for any error messages, and verify that the necessary services are running.
Answer: Answer: To resolve the PTDL_RP process not running issue in Cimplicity 8.2, you can try restarting the process manually, verifying the database connection settings, updating the ODBC driver, checking for any recent changes in the system, and consulting the Cimplicity documentation for troubleshooting steps.
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