Troubleshooting Communication Problem with 1732ES-IB8XOBV4 Guard I/O EtherNet/IP Safety Module

Question:

Hey there, I recently encountered a problem with the Guard I/O EtherNet/IP Safety Module 1732ES-IB8XOBV4 where it lost communication and the MODULE LED started flashing red/green. I've tried various troubleshooting steps such as factory resetting, regenerating Safety Network Number, refreshing/resetting ownership, and power cycling, but none have been successful. Any assistance or new suggestions would be greatly appreciated. My PLC model is the 1756-L83ES Guard Logix5580 Safety Controller.

Top Replies

If the LED on your module is flashing red/green, it indicates that configuration or reconfiguration is required. Be sure to review the module for any missing or inaccurate details.

According to DarrylR, if the LED module is flashing red/green, it indicates the need for configuration or reconfiguration. Make sure to review the module for any missing or incorrect details. What specific information should be checked? Click to expand for more insights.

In the realm of software module configuration, it's important to also review the input data tags for any potential fault information. This step is crucial to ensure the smooth functioning of the software system.

Have you checked the firmware of your EtherNet/IP Safety Module? A similar problem occurred to me before and it turned out it was a firmware compatibility issue. Flashing red/green light usually indicates hardware fault but it could also occur due to firmware mismatch. So, it's worth verifying if your 1732ES-IB8XOBV4 module firmware version is compatible with the 1756-L83ES controller. You can find the information about compatible versions usually in the release notes or user manual. And always remember this step while any future hardware integration with your system.

It sounds like you've already done a thorough job troubleshooting the communication issue with your 1732ES module. One thing to consider is checking the network configuration to ensure that there are no IP conflicts or incorrect subnet settings. Sometimes, updating the firmware on both the module and the controller can resolve communication glitches as well. If those steps don’t yield any results, you might want to look into the potential for hardware issues; if possible, testing the module with a different controller could help pinpoint whether it’s a module or a compatibility issue. Good luck!

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Frequently Asked Questions (FAQ)

FAQ: 1. What does it mean when the MODULE LED on the 1732ES-IB8XOBV4 Guard I/O Safety Module starts flashing red/green?

Answer: The flashing red/green LED indicates a communication problem with the module.

FAQ: 2. I have tried factory resetting and power cycling the 1732ES-IB8XOBV4 module but the issue persists. What else can I do?

Answer: In addition to those steps, you can try regenerating the Safety Network Number, refreshing/resetting ownership, and ensuring proper configuration settings for the module.

FAQ: 3. Is there any compatibility issue between the Guard I/O module 1732ES-IB8XOBV4 and the 1756-L83ES Guard Logix5580 Safety Controller?

Answer: There shouldn't be any compatibility issues between the 1732ES-IB8XOBV4 module and the 1756-L83ES controller. However, double-checking the configuration and settings is recommended.

FAQ: 4. Are there specific network settings or configurations that need to be checked when troubleshooting communication problems with the Guard I/O module?

Answer: Yes, ensure that the network settings, IP addresses, subnet masks, and other relevant configurations are correct and consistent between the module and the controller for successful communication.

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