Troubleshooting Connection Issue Between Siemens 1200 PLC and MTP1500 Comfort HMI

Question:

I've been dealing with a challenging HMI connection issue all morning. Despite trying to set it up properly, it still won't cooperate with the PLC. I've checked both devices' IP addresses and they seem to be correct. Could there be an issue with the Profinet name causing the problem? Both the PLC and HMI are responding to pings, so I'm puzzled as to what could be causing the connectivity issue.

Top Replies

Setting the Profinet name along with the IP address is crucial for network connectivity. While topology is optional, deviating from the specified configuration can lead to complications. It's important to ensure that all devices are connected as recommended. Are you linked to another network? The default IP address, 192.168.0.1, is commonly used and it is possible that it may already be assigned to another device. Additionally, it is important to check if an access password has been configured on the PLC. By default, there is no password set, unless specifically established by the user.

Please note that I do not have hands-on experience with unified panels. I have only gathered snippets of information from various sources. Is TLS security enabled? Yes, it is enabled by default, although setting it up may not be straightforward. A security certificate is automatically generated and downloaded to the panel, making it seem seamless to the user. One potential hurdle is the certificate's expiration date, which necessitates synchronized clocks. Disabling TLS altogether is an option. Are there any system messages when the panel boots up?

It may seem unconventional, but ensure to properly adjust the time and date on your programmable logic controller (PLC) and human-machine interface (HMI) for optimal performance.

JRW recommends a unique method: adjusting the time and date on your programmable logic controller (PLC) and human-machine interface (HMI) for optimal performance. I have carefully reviewed Jesper's response and agree with his advice.

It is crucial to ensure that the time and date are correctly set on both the HMI and PLC systems. Additionally, verify that you are connected to the right ethernet port for proper communication. This step is essential for efficient operation and troubleshooting.

While the issue could potentially be with the Profinet name, I'd also advise you to check for firmware compatibility between the PLC and HMI. It's often overlooked but can cause connection difficulties. Ensure you are running the same or compatible firmware versions on both devices. In addition, consider examining all your network cables, connectors, and switches for any possible physical damage or disconnections. Underlying network infrastructure issues can often lead to perplexing connectivity problems like this.

It sounds like you've been through quite the troubleshooting process already. Since the IP addresses are matching and both devices are responding to pings, the issue might indeed be with the Profinet name. Make sure the identification data matches on both devices and is unique within the network. Also, have you checked the Profinet cables and connectors? Faulty or loose connections could be another culprit causing this issue. Keep us posted!

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Frequently Asked Questions (FAQ)

FAQ: 1. I have verified the IP addresses of both the Siemens 1200 PLC and MTP1500 Comfort HMI, but they still won't connect. Could the Profinet name be the cause of the problem?

Answer: The Profinet name could indeed be a potential cause of the connectivity issue. Ensure that the Profinet names set for both devices match and are correctly configured to establish a successful connection.

FAQ: 2. Despite both devices responding to pings, I am still facing connectivity issues between the Siemens 1200 PLC and MTP1500 Comfort HMI. What could be causing this problem?

Answer: While ping responses indicate basic network connectivity, the issue could lie in the configuration settings of either the PLC or the HMI. Double-check the communication settings, network configurations, and Profinet names to ensure they are accurately set up for communication between the devices.

FAQ: 3. How can I troubleshoot the connection issue between the Siemens 1200 PLC and MTP1500 Comfort HMI if they are not cooperating despite correct IP addresses?

Answer: To troubleshoot the connection problem further, consider checking the subnet masks, gateway settings, and Profinet configurations of both devices. Additionally, verify that the communication modules on both the PLC and HMI are compatible and properly configured for seamless communication.

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