Hello everyone, I am currently troubleshooting an issue with a Legacy Hydromat machine that is controlled by a GE 90-30 system with a 372 Plus CPU featuring two 10/100mB ports. I have connected my laptop to the machine using an ethernet cable and successfully pinged the device. Despite setting the IP address in the properties window of a blank project created in Proficy Machine Edition 8.6, I am unable to establish an online connection for uploading data from the machine. I suspect that the compatibility issue may lie with my Windows 10 workstation. Can anyone provide insight or suggestions on how to resolve this connectivity problem?
It seems your suspicion is valid. Version 9.5 was officially certified as Windows 10-compatible. When setting up the blank project, did you switch to a CPU372 from the default CPU374 selection? While uncertain if a mismatch could hinder communication, it's worth checking.I have configured the IP address in the properties window as well. To clarify, did you modify the Physical Port setting from COM to Ethernet and input the CPU372's IP address after right-clicking on the target with the CPU372?
I understood the issue with model 364 settings and have corrected it. I will now input the IP address as advised in the right-click menu. Thank you, Steve, I will update you shortly with the outcome.
I believe the issue lies in the compatibility of Windows, thank you for assisting me with this problem.
I've successfully managed to access the internet and transfer files using 90-30 systems on Windows 10 using Proficy 2.2, despite it not being officially endorsed. It's likely that version 8.6 has a unique problem, which I have no experience with. Upgrading to a newer version of Machine Edition or running 8.6 on Windows 7 may yield more favorable outcomes.
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From your description, it does sound like it might be a compatibility issue with Windows 10. However, you could also check for any firewall rules or antivirus software that might be blocking the connection. Also, make sure that the drivers for the ethernet port on your laptop are up-to-date. If neither of these seem to be the problem, you might want to try running the Proficy Machine Edition in compatibility mode for an older version of Windows, or consider using a virtual machine.
It seems like you've been very thorough so far, yet the problem persists. Alongside with the compatibility issue, you might want to consider checking the firewall settings on your Windows 10 workstation, as they can sometimes interfere with machine connections. Furthermore, make sure your network configurations in Proficy Machine Edition match your machine settings. It's a bit of a long shot, but in some cases it has been necessary to downgrade the computer's ethernet port speed to 10 Mbps to communicate with some older machines. If software and hardware inspections don't yield any results, you might want to consider reaching out to GE's support team for specialized advice. Hope this helps.
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Answer: First, ensure proper physical connection via ethernet cable and check if you can ping the device successfully. Verify IP address settings in Proficy Machine Edition 8.6 and ensure compatibility with your Windows 10 workstation.
Answer: Check for any firewall or antivirus settings blocking the connection. Ensure the correct IP configuration and network settings are used. Verify compatibility between the software versions and the operating system.
Answer: Update the necessary drivers for the communication ports on the Windows 10 workstation. Ensure that the software versions and firmware of the machine are compatible with the operating system. Consider using compatibility mode or virtual machines if needed.
Answer: Try connecting the machine to a
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