Troubleshooting EasyAccess connection issues with Weinview/Weintek MT8071ip HMI

Question:

Hello, I recently purchased a Weinview/Weintek MT8071ip HMI along with an EasyAccess Activation Card. I successfully activated the card on the HMI, as indicated by the activation message, but I am experiencing issues connecting to the server. Specifically, I am receiving error codes 205 and 208. I made this purchase on Alibaba and have noticed some confusion regarding the brand - is Weinview the same as Weintek? The HMI I received was listed as Weinview/Weintek on Alibaba, with the front label displaying Weinview and a Weintek serial number on the back. Any help or suggestions would be greatly appreciated. Thank you!

Top Replies

Weinview and Weintek are both available for purchase, with Weinview sold exclusively within Mainland China and Weintek available for sale internationally. Weintek offers the convenience of China and Global Server options for seamless access. If you are experiencing difficulties, it is possible that access to Weinview is limited to the China Access Server, which could be contributing to the issue.

Hello! Yes, you are correct, Weinview and Weintek are indeed the same brand. Weinview is used primarily for the domestic Chinese market whereas Weintek is used internationally. Now, on to your connectivity issues. Error codes 205 and 208 usually point towards network issues rather than a problem with the HMI device itself. I'd suggest you to check your internet connection and ensure you have configured your network settings correctly on the device. Also, make sure that any firewall in your network isn't blocking access to the necessary ports for the EasyAccess.

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Frequently Asked Questions (FAQ)

FAQ: 1. What could be causing error codes 205 and 208 when trying to connect to the server with the Weinview/Weintek MT8071ip HMI and EasyAccess Activation Card?

Answer: Answer: Error codes 205 and 208 indicate specific issues with the connection process. It could be related to network settings, firewall configurations, or server availability. Troubleshooting these areas may help resolve the connection issues.

FAQ: 2. Is Weinview the same as Weintek? I purchased a product listed as Weinview/Weintek and noticed the confusion.

Answer: Answer: Weinview and Weintek are related brands, with Weintek being the parent company. The product you received with a front label displaying Weinview and a Weintek serial number on the back is likely a genuine product from Weintek.

FAQ: 3. How can I verify if the EasyAccess Activation Card was activated successfully on the Weinview/Weintek MT8071ip HMI?

Answer: Answer: A successful activation message on the HMI usually indicates that the EasyAccess Activation Card is activated. However, to ensure proper activation, you can check the settings in the HMI's configuration menu or contact the manufacturer's support for further assistance.

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