I have reached out to various sources, including Emerson and several distributors, regarding the issue of updating firmware on modules beyond the CPU. It appears that the process still involves using winloader, a tool familiar to me from previous experiences with older 90-30 models. Currently, I am facing difficulties in updating the firmware on an IC694APU300A module. This particular module is the first in line for a firmware update and is located in main rack slot 5. Despite my efforts, including using the correct CBL316 cable connected to a MOXA USB adapter, the update keeps failing regardless of the baud rate settings. I have tried different baud rates for downloading to the CPU and adjusting port settings, but to no avail. It seems like I have hit a wall in resolving this issue. If anyone has any insights into what may be causing the malfunction, I would greatly appreciate the input.
Are you experiencing difficulties connecting to the serial port with Machine Edition? The serial port should seamlessly transition to SNP slave when Winloader attempts to connect, but have you experimented with configuring the port for SNP slave manually? Additionally, have you tested changing the interface from 4-wire to 2-wire for better connectivity?
I know this can be really frustrating! Have you checked if there are any other devices running on your network that may be conflicting with the module? Also, it might work to check whether the firmware version you are trying to upgrade to is compatible with the existing hardware. Sometime back, I had a similar issue and realized that the update failed because it was not supported by the hardware version. I ended up having to revert to an older yet compatible firmware. It's also worth verifying if the CBL316 cable or the MOXA adapter could be the issue. Maybe try swapping them out with a different setup, if possible?
It sounds like you are doing most things correctly. However, sometimes the problem might be with the positioning of the module itself. If you've tried troubleshooting all the aspects of connectivity and firmware updating, it's possible that the fault lies with the hardware arrangement or a damaged module. Internal faults in the slot itself might also be causing the firmware updates to fail. Alternatively, if the tool has any logging option, I would suggest you review the logs to find any abnormalities that may occur during an update. Those can give very insightful information about the nature of the problem. Finally, downloading the latest version of WinLoader might provide you with a viable workaround. Please keep us posted.
This is certainly a conundrum. One potential issue might be related to the USB adapter. Have you tried checking if the MOXA USB adapter driver is updated or not? Sometimes, outdated drivers can disrupt communications. If the driver is up-to-date, to rule out hardware faults in your setup, it might be worth trying the upgrade process on a different computer or try using another CBL316 cable if you have one at your disposal. Also, you didn't mention if any particular error shows up when the process fails, that detail might give a clue. Additionally, can you confirm if you have the latest version of Winloader installed? Old versions might not be compatible with your modules.
It sounds like a frustrating situation! Since you've already tried various baud rates and confirmed your cable setup, have you checked if the module itself has any specific firmware restrictions or compatibility issues with the winloader version you're using? Sometimes, mismatched firmware versions between the CPU and the module can lead to these kinds of update failures. Also, make sure there aren’t any other modules or configurations in the rack that could be causing a conflict. It might be worth reaching out to tech support directly for specific guidance on that APU module, as they may have encountered similar issues before. Good luck!
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Answer: Answer: The user is experiencing difficulties in updating the firmware on an IC694APU300A module located in main rack slot 5 using winloader.
Answer: Answer: The user has tried using the correct CBL316 cable connected to a MOXA USB adapter, adjusting baud rate settings, downloading to the CPU at different baud rates, and adjusting port settings, but the update keeps failing.
Answer: Answer: The user has not mentioned any specific insights or recommendations for resolving the firmware update failure, indicating they have hit a wall in resolving the issue.
Answer: Answer: The user mentions using winloader, a tool familiar from previous experiences with older 90-30 models, for the firmware update process on modules beyond the CPU.
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