The Epson RC620 robot controller is equipped with the RC+6.0 software. While the controller effectively boots up Windows XP, an issue arises when launching the Epson software, with the progress bar halting at around 50% and displaying the error message "Could not connect to SPEL controller". If experiencing this issue, it is recommended to consider replacing the potentially faulty component within the controller. Have you attempted troubleshooting by removing and reseating the CPU board?
Hello Steve,I have previous experience working extensively with the rc 90 but not as much with the 620 model. As far as I can recall, the 620 comes equipped with a built-in PC that may be causing connection issues. I suggest starting by examining the communication card or cables running from the PC to the robot controller. Just like troubleshooting a laptop, begin by checking the USB cable, then the PC drivers, and consider reinstalling the software if necessary. While I don't have the specific information on hand, I do have a reliable contact at Epson Germany. Feel free to message me if you need their assistance, and I can pass their details along to you.Best regards,Donnchadh
We encountered the same issue with our Epson controller and came across this post during a Google search. Has a resolution been identified for this problem? Thank you.
During my time covering the second shift, I observed multiple parts being swapped between a functioning controller and one experiencing issues. Although I documented this process in my notes for that day, the resolution of the problem occurred during the following day shift. Unfortunately, I was not directly involved in resolving the issue, so I do not have any notes detailing the final solution. While I may have been informed of the resolution ten years ago, the specifics have since slipped from my memory.
We appreciate your response. According to Epson support, the 'DMB' board is often the culprit behind this issue.
I didn't make a note of trying the DMB board during second shift, so it's possible that using it was the solution we needed.
That's a great point, I did experience this issue last week with my Epson RC620. At first I thought it was a software glitch, but after running some tests, I realized it was a hardware issue related to the CPU board as you suggested. After reseating the CPU board, the problem was resolved. It's a surprisingly common issue based on what I've encountered in other robotics forums. Thanks for highlighting it for those who may be facing the same problem.
Yes, I've actually had a similar issue with my Epson RC620. I tried reseating the CPU board as you suggested and unfortunately, it didn't resolve the issue. However, after further troubleshooting, I found that the communication cables were slightly damaged which seemed to be the root cause of the problem. Upon replacing the cables, the robot controller began working normally. So it might be worth checking the physical connections and cables as well.
I haven't tried reseating the CPU board yet, but that definitely seems like a solid first step in troubleshooting. I remember facing a similar issue with another controller where a loose connection was the culprit. If that doesn’t work, I’d also look into checking the power supply and ensuring all cables are secure, as they can sometimes cause weird errors. Let us know how it goes after you give it a shot!
That's a frustrating issue to run into! Before going the route of component replacement, it's definitely a good idea to start with the basics. Reseating the CPU board can sometimes resolve connection problems, and it's an easy step to try. Also, double-check all your connections and ensure that any necessary peripherals are properly connected. If that doesn’t work, you might want to look into whether the RC+6.0 software installation is corrupted or if there are any compatibility issues with Windows XP. Good luck, and I hope you get it sorted!
It sounds like you've done some solid troubleshooting already! If reseating the CPU board doesn't help, I would recommend checking the power supply connections and making sure everything is secure. Sometimes, a loose connection can cause these types of issues. Also, double-check if there are any updates or patches available for the RC+6.0 software that could fix compatibility problems. Good luck!
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Answer: 1. Q: What should I do if my Epson RC620 robot controller displays the error message "Could not connect to SPEL controller"? If you encounter this error message, it is recommended to troubleshoot by considering replacing any potentially faulty component within the controller.
Answer: If you face this issue, try troubleshooting by removing and reseating the CPU board to see if it resolves the problem.
Answer: The Epson RC620 robot controller is equipped with the RC+6.0 software.
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