Troubleshooting Faceplate Opening Error in Plant Pax Process Library

Question:

Hello! I am encountering issues while trying to open the faceplate in FactoryTalk ME edition with the Plant Pax process library 4.10.06. Despite properly configuring the HMI Template and Security settings to access the faceplate options, I am receiving errors, details of which are provided below. The software versions being used are Studio 5000 version 30.00.00 (Logix Emulate), FactoryTalk View Machine Edition (ME) version 12.00.00, and Plant Pax process library version 4.10.06. Specifically, I am receiving warnings related to unresolved items for the objects 'Analogue Input' and 'Motor'. The warnings indicate that certain items are unresolved in the processor on route Studio 5000 Logix Emulate in slot 9 of the virtual backplane. Despite these warnings, the communication between the Emulate and HMI is functioning properly. The FactoryTalk Linx communication device shortcut is correctly linked to the Logix Emulate, and the "copy from design to runtime" process has been initiated. I would greatly appreciate any assistance in resolving these issues. Thank you for your help.

Top Replies

The "_Chan" parameter is a customizable feature that allows users to easily navigate between their analog input object and a more detailed analog channel definition. If this parameter is not defined (which is common in many installations), users can simply uncheck the option in the P_AI advanced properties section (illustrated in an example from FTView SE). Similarly, the "_Ovld" parameter is an optional feature that can be configured for smart overloads like the E300. If this feature is not required, users can also uncheck this option in the FTView SE settings.

Hey there! It seems like you've covered most of the bases with your initial setup and troubleshooting, which is great. Unresolved items warning typically indicates that the instances of such tags might not exist in your controller program, or there is some mismatch in tag format. I would suggest making sure that the items 'Analogue Input' and 'Motor' exist in your controller tag database as you have defined in your HMI program. Another thing could be checking if the data types are matching between HMI and Logix. Sometimes, issues could also come from firewall settings not allowing the emulator to access certain files, so it might be worth checking on that too. Keep us updated!

Hey there! It looks like you've double checked all the right things. It's strange but sometimes, FactoryTalk can show unresolved items despite the fact that the communication is working fine. However, to troubleshoot, try refreshing the object in your HMI template or double check if all tags associated with the faulty items (Analog Input and Motor) are correctly configured and are in active state in your Emulate. Also, ensure there are no similar objects with the same names in other parts of the project which could be potentially leading to conflicts. Keep us posted with your progress!

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Frequently Asked Questions (FAQ)

FAQ: 1. What are common reasons for encountering faceplate opening errors in the Plant Pax process library with FactoryTalk ME edition?

Answer: Answer: Common reasons for faceplate opening errors could include misconfigurations in the HMI Template, Security settings, unresolved items in the processor, or compatibility issues between software versions.

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