Our team is looking to save PanelView log data onto a USB stick in the form of a csv file using the MEDataStore Plus feature. Attached below is a snapshot of the MEDataStore Plus configuration. The issue we are facing is that the application is unable to log data due to difficulties in setting the file path. Even after attempting to copy the file location path, the problem persists. I have included screenshots of the file location as well as the error message encountered during application execution. Any assistance in troubleshooting this issue would be greatly appreciated. MEDataStore setup: file location: error message when running application:
When accessing the USB drive, refer to it as "USB Storage" followed by your specific folder name, rather than assigning it the drive letter "D". The folder name may vary depending on the number of devices connected, such as USB Storage2 or USB Storage3. In my experience, I have always stuck to using USB Storage as the folder name.
In response to Operaghost's suggestion, it is recommended to address the USB drive not as drive "D", but as \USB Storage\YourFolderName. The specific name for the USB Storage may vary depending on the number of devices connected, such as USB Storage, USB Storage2, or USB Storage3. Despite following your guidance to utilize \USB Storage\foldername as the file location, I encountered the same issue of an invalid file path. Should I empty the folder containing an excel file for it to automatically populate? Thank you for your assistance.
Make sure to include the file name when saving. While I used a folder name as an example, it is not mandatory. The path could simply be \USB Storage\YourFileName.csv. In your case, you would substitute the "D:" with "USBStorage\". It is likely that the quotes and brackets in your example are essential for the process. OG
From your description and screenshots, it seems like the issue might lie in the way you're referencing the path of the destination USB stick. USB ports on PanelView are not assigned fixed names, but rather, they're dynamically assigned which can cause confusion. Instead of using a fixed name in the log path, try using the '\' character. This will let the program automatically use any connected storage device. Furthermore, ensure the USB stick is formatted to the correct file system that PanelView supports, typically FAT 32.
From the information given, it seems like your PanelView might not be identifying your USB location properly; this is indicated by the issues you're having setting the file path. MEDataStore Plus usually requires a specific file path format, such as "/ud1/appname/foldername". The "/ud1/" part refers to the USB stick. Not fully understanding the nature of the entire error from the details provided, I would still suggest checking if your configuration is matching with this format and ensure that the USB stick is properly mounted. It would be also useful to check if the files you're trying to create don't already exist, as that too could cause issues.
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: To save PanelView log data onto a USB stick in csv format using MEDataStore Plus, you need to configure the file location path within the MEDataStore setup.
Answer: The application might be facing difficulties in setting the file path correctly within the MEDataStore Plus configuration, which can lead to logging issues.
Answer: If you are encountering difficulties in setting the file path for PanelView log data logging, you may need to carefully review the file location configuration and ensure it is correctly specified to resolve the problem.
Answer: The problem may still persist after copying the file location path if there are errors in the path specification or if the file location is not accessible or properly configured within the MEDataStore setup.
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.