Troubleshooting FactoryTalk View Studio 14.00 Local Message Trigger Settings

Question:

I am attempting to modify the trigger settings for a Local Message within a PanelView program using FactoryTalk View Studio version 14.00. While I can access the messages and view the trigger values, I am unable to access the actual trigger settings. The manual instructs me to double click on "Local Messages" in the explorer window, but each time I do so, the menu simply collapses and expands without opening anything. Right clicking does not provide any additional options either. Can anyone offer any insight into what I may be doing incorrectly?

Top Replies

Local Messages are specific to individual displays, allowing for the use of one message file across multiple displays with varying trigger tags and expressions. Alternatively, a single display can house multiple Local Message objects. To access the Local Message object, open the respective display and double-click on the object to view its properties. Navigate to the Connections tab where the Value field will display the trigger tag or expression, while the Message File can be selected. This feature streamlines the process of customizing messages for different displays.

Operaghost explained that Local Messages are specific to a particular display, making it possible to use one message file on various displays with different trigger tags or expressions. Alternatively, a single display can house multiple Local Message objects. To view the properties of a Local Message object, open the corresponding display and double-click on the object. Then, navigate to the Connections tab where you can find the trigger tag or expression in the Value field, and select the Message File. Click on the attachment for further details. Thank you for the clarification!

Operaghost explained that the Value field in the trigger must contain a tag or expression, and the Message File needs to be selected. To utilize the selected Message File, ensure that 'Use variable message file' is checked on the General tab. Otherwise, a specific Message file will be set in the same location on the General tab. Make sure to follow these steps to effectively configure the trigger and message file in the system.

It sounds like you might be running into a glitch with the user interface. Have you tried restarting FactoryTalk View Studio or even your computer to reset any potential temporary bugs? Sometimes, changing the display settings or ensuring you have the right permissions can help. Additionally, you might want to check if there are any updates or patches available for version 14.00, as software updates can sometimes resolve these kinds of issues. If the problem persists, reaching out to Rockwell Automation support could be a good next step!

It sounds like you're having a frustrating time with the trigger settings! Have you tried right-clicking on the "Local Messages" section and selecting "Properties" or "Edit"? Sometimes, double-clicking doesn’t yield the expected results due to focus issues within the software. Also, ensure that you have the right permissions to modify those settings because it can sometimes prevent you from accessing certain features. If that doesn’t help, restarting FactoryTalk might reset any glitches that are causing the issue. Good luck!

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Frequently Asked Questions (FAQ)

FAQ: 1. How can I modify trigger settings for a Local Message in FactoryTalk View Studio 14.00?

Answer: Answer: To modify trigger settings for a Local Message, you should double click on "Local Messages" in the explorer window. If you are facing issues with accessing the trigger settings, there might be a specific step you are missing or a potential software glitch.

FAQ: 2. Why am I unable to access the trigger settings for a Local Message in FactoryTalk View Studio version 14.00?

Answer: Answer: If you are experiencing difficulty accessing the trigger settings by double-clicking on "Local Messages" and not seeing any options, it could be due to a software glitch, incorrect navigation, or a specific setting that needs to be adjusted.

FAQ: 3. What should I do if double-clicking on "Local Messages" in FactoryTalk View Studio 14.00 only collapses and expands the menu without opening the trigger settings?

Answer: Answer: If double-clicking on "Local Messages" does not open the trigger settings as expected, try restarting the software, ensuring you are following the correct steps outlined in the manual, or checking for any updates that may address this issue.

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