Troubleshooting Family Code Mismatch Error on AB PowerFlex 700 Series A Upgrade

Question:

I am upgrading from a 10Hp AB PowerFlex 700 Series B to a 20Hp AB PowerFlex 700 Series A. I have loaded parameters on the HIM, but they are not transferring to the new device. I am receiving a family code mismatch error. Could this be because the new device is from the Series A? Any recommendations on how to resolve this issue?

Top Replies

Utilize the Connected Components Workbench to access and note any adjusted parameters within the HIM interface.

Yes, your guess is spot on. The family code mismatch error is likely due to differences between Series A and Series B. The firmware versions and internal components in the different series can affect parameter compatibility. I'd recommend checking if there's a firmware update available for the Series A drive to align it more closely with the Series B settings. Alternatively, you might need to manually input parameters that can't transfer. Always remember to back up your parameters before making any changes just in case.

It sounds like you’re definitely hitting on an important compatibility issue with using parameters from different series. The family code mismatch error you're seeing is likely because the Series B and Series A drives have different parameter structures and coding. My recommendation would be to manually input the critical parameters into the Series A drive, rather than relying on the transfer. It might also help to check the user manuals or Canada AB’s support resources for specific differences in parameter settings between the two series, as they could provide further guidance on any additional settings you might need to adjust. Good luck with the upgrade!

It definitely sounds like the family code mismatch is due to the difference between the Series A and Series B in the PowerFlex 700 lineup. Unfortunately, those series have some differences in parameter sets, so you may need to manually input the parameters into your new drive instead of relying on the transfer. I'd recommend checking the user manual for the Series A to ensure that you’re setting everything up correctly, and maybe even reach out to Rockwell support if you continue having trouble—they can provide specific guidance for this cross-series upgrade!

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. What is causing the family code mismatch error when upgrading from a Series B to a Series A AB PowerFlex 700? - The family code mismatch error occurs when attempting to transfer parameters from a Series B to a Series A AB PowerFlex 700, as they have different family codes.

FAQ: 2. How can I resolve the family code mismatch error during the upgrade process?

Answer: - To resolve the family code mismatch error, you may need to manually input the parameters on the new Series A device or contact the manufacturer for guidance on transitioning between different series.

FAQ: 3. Are there any specific steps or precautions to take when upgrading from a Series B to a Series A AB PowerFlex 700?

Answer: - When upgrading between different series of AB PowerFlex 700, it is important to ensure compatibility and address any potential issues such as family code mismatches before attempting to transfer parameters or settings.

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