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Troubleshooting FTView Studio 12.00 Freezing Issue: 3 Dot Button Frozen Fix

Question:

Hello, I encountered a problem with FTView Studio 12.00 where clicking on the 3 dot button in the photo causes the application to freeze. However, manually entering parameters in the text box works without any issues. To resolve the freeze, I have tried uninstalling and reinstalling the software with the latest patch files. If you have any solutions, please assist me. Thank you.

Top Replies

Avoid pressing the button!

Some users have reported encountering problems with the tag browser appearing off-screen, possibly due to saving its location on a disconnected monitor. This issue could be connected to the display settings.

After reaching out to Rockwell support, I discovered that the solution to my issue was to simultaneously press the Alt key and the space bar, then release. This action prompted a dialog box to appear, allowing me to select the Move option. By doing so, a 4-way directional icon appeared, enabling me to bring back the tag browser window into view by pressing the left arrow key. I appreciate the helpful responses.

plvlce mentioned encountering potential issues that may be related to a topic under discussion. How can we effectively archive and search for valuable wisdom and experiences shared in these conversations?

Inquiring about how to archive and easily search for valuable wisdom and experience? Look no further than this thread discussing 'factorytalk view studio freezing,' which is one of the top search results. Check out post #3 for more information.

More Replies

After reaching out to Rockwell support, I discovered that pressing both the Alt key and the space bar simultaneously resolved the issue at hand. This action brought up a dialog box with the option to Move, which allowed me to bring back the tag browser window by pressing the left arrow key. Thank you for the assistance!

Controlfreak77 mentioned that contacting Rockwell support resolved their issue. They were advised to simultaneously press the Alt key and space bar, which opened a dialog box with the option to Move. Selecting this option displayed a 4-way directional icon, allowing them to bring back the tag browser window by pressing the left arrow key. They expressed gratitude for the assistance received. It successfully resolved the problem for them. Thank you!

Controlfreak77 shared an effective troubleshooting tip on @plvlce. After contacting Rockwell support, it was discovered that pressing the Alt key and space bar simultaneously and then releasing them could resolve the issue. This action prompted a dialog box to appear, allowing the selection of the Move option. Subsequently, a 4-way directional icon appeared, enabling the tag browser window to be brought back into view by pressing the left arrow key. It's amazing how this fix from September 2004 still holds up in 2024! Thank you for the helpful responses. Factorytalk view V13.

Plvlce mentioned that some users encounter problems with the tag browser opening off-screen as it may be remembering a position on a different monitor that is not currently connected. This issue could be related to that. If you have experienced this issue as well, please let me know.

Frequently Asked Questions (FAQ)

FAQ: 1. Why does FTView Studio 12.00 freeze when clicking on the 3 dot button?

Answer: The freezing issue when clicking on the 3 dot button in FTView Studio 12.00 could be due to a software bug or compatibility issue.

FAQ: 2. How can I resolve the freezing problem in FTView Studio 12.00 when clicking on the 3 dot button?

Answer: To resolve the freezing problem, try uninstalling and reinstalling the software with the latest patch files. This may help in fixing any bugs causing the freeze.

FAQ: 3. Is there an alternative method to input parameters in FTView Studio 12.00 if the 3 dot button is frozen?

Answer: Yes, you can manually enter parameters in the text box as an alternative method if clicking on the 3 dot button causes the application to freeze. This workaround should allow you to continue working without encountering the freezing issue.

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