I am experiencing an issue where my FTView Studio is not reflecting the recent changes made to the controller. Just a few days ago, everything was functioning correctly. However, I've had to transfer several tags from the Controller scope to the MainProgram scope, but FTView Studio continues to indicate that these tags remain within the Controller scope. Additionally, the online tag browser is failing to display any tags associated with the MainProgram scope. I’ve attempted multiple solutions, including refreshing both individual folders and all folders numerous times. I even left it idle for over an hour, hoping the situation would resolve itself, but unfortunately, that hasn’t worked. Restarting FTView Studio didn’t help either, nor did deleting the "Harmony.xxx" files. This situation is quite perplexing since I didn’t encounter these problems previously. If anyone has suggestions or insights into why this issue is occurring, I would greatly appreciate it. Also, I've checked the Diagnostics Log, and there are no errors indicated. Thank you!
Understood! The issue has been successfully resolved by performing a simple restart of the VM running FactoryTalk View Studio.
Have you considered restarting the RSLinx Enterprise service before rebooting the virtual machine (VM)? Frequently, this simple step resolves most issues I encounter with FactoryTalk View (FTView) and tags.
nhatsen suggested: Have you considered restarting the RSLinx Enterprise service prior to rebooting the virtual machine (VM)? In my experience, this method often resolves issues I've encountered with FactoryTalk View (FTView) and its tags. Click to expand... I’ll definitely try this approach if the problem reoccurs. Truthfully, this is the first time I'm experiencing this issue, but it's also my initial attempt using FTView Studio within a VM, which might be the root cause.
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Answer: - Refresh the tag browser by right-clicking and selecting "Refresh All Folders." - Restart FTView Studio. - Check for any updates or patches for FTView Studio that might address this synchronization issue.
Answer: - Clear any cached data or temporary files that FTView Studio might be using, such as the "Harmony.xxx" files. - Verify that the network connection to the controller is stable. - Check the Diagnostics Log again for any updates or overlooked minor warnings.
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