Subject: Troubleshooting Indusoft Issues on Beckhoff CX5020 Good morning! We are currently facing issues with our Indusoft software hosted on a Beckhoff CX5020, following a severe crash. We are in the process of reinstalling the software, and while the graphics are launching, several errors have emerged. The first error indicates that the system is unable to start TWCAT.dll, but it does not provide any additional details. The second error states that the Math component cannot be initiated, and it advises us to delete the math001.MAC files and then restart the BKTASK. However, upon searching for BKTASK, I found that it is not installed on either our development machine or the target machine. We would greatly appreciate any guidance or solutions to resolve these issues. Thank you for your help. Best regards, Joe
We have successfully implemented a temporary solution using our development software while we await an essential system upgrade.
Hi Joe! It sounds like you're dealing with quite a headache there. For the TWCAT.dll issue, double-check that all necessary libraries and dependencies are correctly installed—sometimes missing components can lead to such errors. Regarding the math component, if BKTASK is indeed missing, you might need to reinstall any related modules or verify the installation process for the Indusoft software to ensure nothing was skipped during setup. Additionally, running the software in compatibility mode or checking the permissions on your files could also help. Good luck, and I hope you get it sorted soon!
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